As we continue to learn more about how things can go wrong, the amount of regulations and guidelines continues to march forward, and so does the amount of paperwork. The medical industry is definitely not an exception in dealing with the weight of all this overhead. However, at the same time as excess paperwork needs to be avoided, other industries are increasingly relying on data-mining, and there is talk of the rise of big-data, a reference to how the latent benefits are driving industrial-scale data processing. As the computers and software have gotten more powerful, it's become progressively easier to compare vast amounts of data to come up with insightful answers. These two trends are conflicting because getting big-data value means collecting large amounts of raw information, and if it has to come through paper surveys and record-keeping, the costs can outweigh the benefits.
It is the nature of every industry that compiles information to over time eliminate steps, consolidate databases, and present a clear view of both individual clients and the business as a whole.
SayAh is preparing for this change by becoming the leading technology player in electronic survey systems. Both our Reputation and Outcomes products utilize technology to eliminate the paper survey, forming the foundation for current and future services that will enable the health industry to both escape the cost of paperwork and pursue the benefits of electronic record-keeping.
Every piece of paperwork has not just the overhead of the patient filling it out, but also of the hospital staff having to perform data entry if the records are to be part of a useful electronic database. Every time you need to aggregate the data and try to reveal the underlying meaning, you have to manually get the information into a system that can handle it, and at some point this means having someone read the paper and type on a computer.
It is the nature of every industry that compiles information to over time eliminate steps, consolidate databases, and present a clear view of both individual clients and the business as a whole. SayAh is the ideal partner to have moving forward because we have the database technology and the electronic capture systems that such a consolidated system will inevitably be built upon. It is a matter of time before every doctor and patient wants every record in one database and the useful in formation can get to the right hands faster and more reliably. Such advances will improve patient satisfaction because they are both not being bothered to fill out unfriendly forms over and over while their doctors will have the information they need without having to dig it up or request records manually.