TX Health Southlake Greater Therapy - Bedford - Physical Medicine & Rehabilitation - Bedford, TX

TX Health Southlake Greater Therapy - Bedford

Physical Medicine & Rehabilitation

Clinic Manager: Michael Connors Clinic Operating Hours: Monday 7:00AM - 7:00PM Tuesday 7:00AM - 7:00PM Wednesday 7:00AM - 7:00PM Thursday 7:00AM - 7:00PM Friday 7:00AM - 7:00PM Saturday Closed Sunday Closed

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4.9

Overall Satisfaction Rating

165 Verified Reviews

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96%
96% of patients reviewed would recommend TX Health Southlake Greater Therapy - Bedford

Ratings Based on the Surveyed Questions

 
1. My provider had a pleasant and caring manner.
 
2. My provider was thorough.
 
3. My provider spent an appropriate amount of time with me.
 
4. I have confidence in my provider's recommendations.
 
5. My provider clearly explained my condition and treatment plan.
 
6. My provider listened to and answered my questions.
 
7. My provider gave me detailed instructions on my home exercise program.

COMMENTS

01/12/19
5.0 out of 5 Good experience. Will use them again in the future.
01/10/19
5.0 out of 5 Winston was my therapist. He took a high degree of interest in me and my goals, and did a great job. Donnie also worked with me some. Same great job!
12/13/18
5.0 out of 5 I don’t know how you could improve you have a great and knowledgeable staff. I always felt welcome
12/12/18
5.0 out of 5 Keeps me focused on what I need to do. Utilizes my time to my best advantage, making sure I do my exercises correctly. Encourages my progress while making sure I utilize my potential but also advises me on not overdoing it. I am functioning well now and I feel his method is good and not in need of improvement.
12/10/18
5.0 out of 5 Jordan was very knowledgeable about my condition and therapy needs and explained in great detail how the injury impacted my functioning and why the therapy was beneficial. I received more information from her than the doctor! She is a great therapist.
12/03/18
5.0 out of 5 My provider showed personal interest in assisting me through wound therapy. I was provided copies of what I can do at home to help the healing process. I truly loved the provider pleasant disposition; however Susan's boss was a little bit over the top. While Susan was assisting me, he rudly interrupted while she was speaking with me. His tone was too much for me, but she only smiled and answered his question. I was shocked that he would speak to her in that manner, because she was always kind to me and those around her. If I had her manager provide\ing my service, once he acted that way I would have reported it to my doctor and never came back. I was uncomfortable when the manager was around. Susan took great care of me that I just looked the other way. I didn't see the need or a reason for him to act in that manner with Susan. His facial expression, let me know he didn't care that she was with a customer. He could have waited until I left or excuse himself and then asked the question to Susan nicely. I applaude Susan and her team who completed my wound therapy. My name is Alonda McCormick
11/27/18
5.0 out of 5 Listens and comments positively.
09/28/18
5.0 out of 5 Provider and staff was very friendly and personable.
09/28/18
5.0 out of 5 Susan is great. She is easy to talk to and she is very compassionate. Her work is thorough. She used many different tasks to restore my flexibility and function.
09/20/18
5.0 out of 5 Winston’s Männer helped me to get with the program and exercise at home. I have not missed a day since my first appointment.
09/19/18
5.0 out of 5 Susan is great asset and did a wonderful job not once but twice for me I requested her after my second since she did so well with my first had rotator cuff on both shoulders 2 years apart
09/13/18
5.0 out of 5 Richard was excellent, and very professional; however, it was Crystal that showed a deeply caring individual. It was always the highlight of my appointment time when she was present.
08/24/18
5.0 out of 5 They were prompt, pleasant, courteous, accommodating, knowledgeable, thorough, and explained my condition and how to improve. Overall, an excellent experience! I will gladly recommend them to others! Thanks to Tori and the entire staff!
08/15/18
5.0 out of 5 Jordan was excellent!
08/08/18
5.0 out of 5 Winston was very thorough, friendly, professional, kind, and considered my needs with managing the pain related to the exercise of my foot. Him coming in at 7am a couple days a week was also very helpful to me when making appointments. I would recommend this place to anyone needing PT. I was very impressed with everyone involved including Crystal, Natalie, and Damian.
08/06/18
5.0 out of 5 Great information and exercises to help my recovery. Very friendly and personable.
08/06/18
5.0 out of 5 This was the best place I ever did therapy at I love this place
07/28/18
5.0 out of 5 Mitch is very knowledgeable,friendly, helpful and funny. He explains everything to me and make sure I'm doing the exercise right and I'm comfortable doing it. The rest of the staff is friendly also. They help when Mitch is helping other clients. I highly recommend Greater Therapy.
07/26/18
5.0 out of 5 Winston and Damion were great care providers and great people. The entire staff are great!
07/11/18
5.0 out of 5 Winston listened to my concerns and addressed them specifically. He focused on my needs and care. No changes are necessary to the good care i received here.
07/06/18
5.0 out of 5 Winston and staff would ask if the exercise was to difficult and would encourage me to push myself to the next level.
07/03/18
5.0 out of 5 Every time I have been to therapy here, each person has done an outstanding job of helping, teaching, and assisting me in my healing process. Each person has been friendly, caring, so helpful and attentive. THEY have made the healing process so much nicer and much more fun. I have already recommended this facility to all my friends and family, because they took such good care of me, and I know they will make each patient feel the same way.
06/21/18
5.0 out of 5 Susan is fantastic!!
06/19/18
5.0 out of 5 She paid attention even when checking on other patients. She always knew where I was in my workout, even joining my exercise accurately when she came back to me. She always knew when an exercise was too easy or too demanding and adjusted it immediately. She made me feel she was interested in getting me back to good health.
06/16/18
5.0 out of 5 Winston Barr was a wonderful Physical Therapist providing me with well structured program for my right knee .
06/14/18
5.0 out of 5 I was very well pleased with the care, concern, and therapy I received. The atmosphere was very pleasant and everyone was helpful. I would recommend to anyone needing such services. My therapist was Mitch G.
06/14/18
5.0 out of 5 She was very caring. She did a thorough evaluation before and after my therapy, session 1 and 9). I did a total of nine sessions, in between I was helped by her assistants and would just supervise them and in the last ten minutes of each session check on me.
06/02/18
5.0 out of 5 The entire staff from front desk to rehab are top notch. I was always seen in time, and the therapist coordinated the assistant staff so that they entire visit was very organized and efficient. There was no lag time from one exercise to the other. Great care was given to explaining each progression needed for home work, and making sure my form was perfect. The program design provided for recuperation with emphasis on steady progression without causing pain. I am thrilled with the results of the surgery, and rehab. My sincere thanks to all involved for the blessing of a pain free shoulder for the first time in 39 years.
05/23/18
5.0 out of 5 He was an amazing person that made me feel better about my injury. Keep being awesome
05/17/18
5.0 out of 5 Mitch was caring, open to questions, efficient and very knowledgeable
05/04/18
5.0 out of 5 I have no complaints with your support staff, they are some of the best people that I have ever met. My biggest complaint is the kindergarden commodes in the men's rest room. Thank God! I had shoulder surgery, not a knee or hip surgery. I know that this is no biggie for the administration, but there will come a time when your old and stiff from your injuries and you will appreciate an adult size commode.
04/24/18
5.0 out of 5 Susan was extremely knowledgeable and very friendly! Thanks Susan!
04/03/18
5.0 out of 5 Winston Barr showed sincere concern for me and my health. He was patient and did not rush the treatment.
03/23/18
5.0 out of 5 Make a personal connection if possible. Offer a water after session.
03/20/18
5.0 out of 5 Winston Barr and his team are awesome, courteous and professional.
03/07/18
5.0 out of 5 My therapist was kind, thoughtful, helpful, encouraging, knowledgeable, and friendly
02/11/18
5.0 out of 5 Mr. Mitch Gauthier is an excellent physical therapist. He ensures I understand all instructions and provides great information as well as encouragement. I understand not only what I am doing and how it benefits me, but why. Mitch is always prompt and well-organized and I notice he is diligent about using hand sanitizer between clients. My therapy sessions with him have been a pleasure! He is always upbeat, encouraging and professional.
12/18/17
5.0 out of 5 Great experience and successful rehabilitation therapy. The staff is great and under the circumstances, this was a great experience that I'd recommend to anyone needing therapy.
12/18/17
5.0 out of 5 Winston was very patient and professional.
12/14/17
5.0 out of 5 Dani was professional, courteous and a joy to work with.
12/14/17
5.0 out of 5 Unfortunately my original therapist kind of "checked out" he was going to another job.... needless to say, I was not pushed to the next level ... once Winston took over, he pushed me to where I needed to be and the healing began, of course I called him " that dang Winston" but I am now in a better place with my shoulder health because he cared enough and took the time to push me to the next level. Natalie is also a great addition to your facility. The 2 girls in reception are very friendly and welcoming.... Thank you and Merry Christmas
10/30/17
5.0 out of 5 I was extremely pleased with my entire rehab experience. Winston Barr was exceptional as well as all of the assistants. I am amazed at the painless and very near normal walking stride that I have reached in such a short time. I greatly appreciate the care that I received. My first Physical Therapist was also very good.
10/25/17
5.0 out of 5 Absolutely everything was professional and efficient. I was called every week as a reminder about my appt. time. The staff was amazing - so friendly and helpful. This was my third time with Mitch. He is the best! So nice to see the same people there. I could not have had a better experience! I can't think of anything that needs improvement. Bonnie Gerard
10/12/17
5.0 out of 5 Mitch Bauer was my physical therapist and he was superb. He was very informative and was receptive to my questions. He let me push myself in reasonable ways which was what I wanted. I always felt Mitch had my best interests in mind and was knowledgeable and compassionate. He and the other physical therapists had a good sense of humor and that was very welcome! I have recommended that my husband select Mitch as his physical therapist when my husband undergoes shoulder replacement surgery in mid-November of this year. Mitch is outstanding. He made a relatively unpleasant time in my life because of my knee injury rewarding and motivating. I am very grateful for Mitch's leadership with me.
09/20/17
5.0 out of 5 I can think of no ways that my provider could improve. Not only is she warm and caring, she is very professional and thorough!
08/30/17
5.0 out of 5 Scott Bulger was a great therapist for me. He was encouraging, and he challenged me to maximize my abilities with my condition. He regularly checked on my pain level so I didn't overdo the exercises. Scott was friendly and courteous, and very professional. I appreciate his care. I can't think of anything to improve.
08/21/17
5.0 out of 5 The therapists were all very pleasant and fun to be around. They are a bunch of people that you would like to meet for lunch sometime.
08/15/17
5.0 out of 5 I found Scott to continually question my feelings about my progress and his main goal was to improve my ability to eliminate as much pain as possible and to insure me that he would do all he could to keep me mobile. His gentleness only with me but everyone I saw him work with was very assuring. I would definitely refer him and should I ever need to return for further therapy I would want him to work with me. He is a kind and gentle therapist and is a great asset to Texas Health Bedford.
08/11/17
5.0 out of 5 Scott has twice tried to email me something. He may have my email wrong. It is: gene7dufrane@yahoo.com Please pass this on to Scott so he can try again. Thank you. Gene DuFrane
08/10/17
5.0 out of 5 The hole staff was exalant and I wood recamend them to anyone
07/02/17
5.0 out of 5 Dani, and the team are very personable, very carring, and show genuine concern on progress. Thank you for your services , Mary Neal
06/06/17
5.0 out of 5 Mitch gave the best physical therapy to focus on the critical parameters necessary for success.
05/19/17
5.0 out of 5 The entire staff was courteous, friendly and professional. Dani was GREAT. She pushed...but not too far. She was encouraging, helpful and a joy to be around. It was a great experience overall. And......I am much better!
05/16/17
5.0 out of 5 Scott was focused and always made sure I was getting the most out each exercise. If I wasn't he'd find something else. His caring attitude always came through.
04/28/17
5.0 out of 5 He had me repeat the exercises we had done before each time and then add some new ones. I am feeling much better and have completed the number of sessions my doctor recommended. I cannot continue more due to problems after cataract surgery.
04/27/17
5.0 out of 5 What can I say...Susan Andre was amazing and the staff was excellent. I was a little downhearted when they finally had to graduate me from PT. It was the highlight of my week as they were so friendly and took my recovery very seriously. I will be forever grateful for that experience. If I ever need PT again, this is where I would go no matter what!!! Thank You Again Susan and all...Kathryn Jenkins
04/26/17
5.0 out of 5 Dani, even gave me an idea for how to continue my excercises at home to continue to build strength at my last visit. She gave me her card and told me I could email her if I have any future questions. She is extremely helpful!
04/19/17
5.0 out of 5 SHE WAS COURTEOUS AND KNOWLEDGEABLE AND A VERY GOOD LISTENER. SHE SHOWED A TRUE CONCERN FOR ME AND MY CONDITION.
04/16/17
5.0 out of 5 Scott was incredibly thorough, polite and cared about my recovery...
04/13/17
5.0 out of 5 DANI WAS PROFESSIONAL, PERSONABLE, AND A PLEASURE TO WORK WITH.
03/31/17
5.0 out of 5 Scott, Seth and JT did a great job rehabbing my daughter's knee injury.
03/31/17
5.0 out of 5 He seemed to really care. I was completely satisfied with my visits.
03/30/17
5.0 out of 5 I was very impressed with Scott Bulger. He was very knowledgeable and excellent at listening and evaluating my issues and progress. His manipulations and exercises were amazingly accurate in targeting the issues and he was quick to adapt to changes over the course of my visits. I did prefer coming to the clinic when it was not crowded. At times there seemed to be so many patients that it was distracting. I discovered afternoon appointments were less hectic and more thorough. I don't think a therapist should ever have more than two clients at the same time.
03/28/17
5.0 out of 5 scott was excellent really helped me. Would highly recommend him and your facility.
02/28/17
5.0 out of 5 He covered all aspects of injury and offered means of therapy to improve.
02/27/17
5.0 out of 5 I worked with Scott Bulger,PT. He was the perfect match for me. He was cordial, knowledgeable,patient, encouraging, and most informative regarding what to do to improve my situation.
02/27/17
5.0 out of 5 Excellent. I can not think of any area's to improve. Roger Cobb
02/27/17
5.0 out of 5 All was good. I was only there twice a week for three weeks and the therapy was very beneficial.
01/31/17
5.0 out of 5 Danni was very professional and very personable. She explained each exercise and ensured that I could do them correctly. Her expertise combined with a great sense of humor made the therapy both productive and enjoyable.
01/23/17
5.0 out of 5 Mitch and the rest of the staff were very easy to work with and eager to help. So nice! The only thing that lacked in my situation was communication between Dr. Taunton and the Therapy Center in regards to the abductor muscle repair I had along with my total hip replacement. I don't think they do them very often and no one seemed to know how to deal with the muscle therapy.
11/07/16
5.0 out of 5 No improvement to recommend, because Dani was close to perfect!
10/31/16
5.0 out of 5 It's a hands on center. Everyone there on the staff is very cordial and professional. I've never had a problem that they couldn't solve or direct me in the right direction. My thanks to Mitch and the team for great service!! See you again very soon!!
10/25/16
5.0 out of 5 I knew what to expect at every visit and was able to begin on my own. I hope there won't be a next visit if I continue to do my exercises at home and do not have any more accidents.
10/15/16
5.0 out of 5 Mitch was very helpful. He never over worked my arm when I had alot of pain. I specifically like the ROM he manually did. It seemed to help the most. Your clinic runs very efficiently.
10/04/16
5.0 out of 5 Scott was personable and professional. He knew how to work on my specific problem and gave me tips on how to continue my recovery after the P.T. Great Job! Vinny Pastore
10/02/16
5.0 out of 5 I appreciated working with Jake and the staff. They tried to make an unpleasant experience fun and it was important to make sure my overall goals were met.
09/28/16
5.0 out of 5 my provider was knowledgeable and sincere...cared about pain status. Felt very comfortable with the program he developed. He was friendly,compassionate, and professional.
09/28/16
5.0 out of 5 My provider explained how the therapy would strengthen my shoulder enabling me to do more for myself.
09/26/16
5.0 out of 5 My provider was Susan and as always she is a pure joy to work with. We have fun but she makes me work hard -- just the way it ought to be. I would recommend her without any hesitation and when I need further physical therapy, she will definitely be my go-to person.
09/26/16
5.0 out of 5 Susan was excellent providing movement and stretching exercises.
09/26/16
5.0 out of 5 No comment
08/24/16
5.0 out of 5 He was very good at helping get my strength built up on my leg. Encouraged me to contact him if I had any questions with my home exercise program.
08/22/16
5.0 out of 5 Mitch was very thorough, pleasant to work with and encouraging in my progress.
08/22/16
5.0 out of 5 I am so very Thankful to Everybody here. I haven't had balance for over forty years, Thx to the staff, I have balance. I could really benefit from my surgery if I could have like six more weeks bcuz the exercises were so very helpful. But the Extremely Pleasant Smiles and warmth of every employee was the best healing g feeling. No Pain pills after the first week. That's really amazing bcuz I have gone through so many injections, therapies, etc. But Y'all did it to fix me. Thank you. God Bless you all always. Y'all made my day, every time.
08/05/16
5.0 out of 5 He answered any questions I had. He corrected any of the exercises I was having trouble with. He gave me options to those I had difficulty with. My memory isn't always that great, so it would have helped more if I had taken the time to write my maintenance stretches and exercises down or if there were a sheet documenting them. May have to call and see which ones I'm missing.
06/08/16
5.0 out of 5 Mitch was my provider and he was AWESOME!! Took into consideration my pain level, made sure I was doing the planned therapy correctly, asked about my pain level at each exercise and very competent at his job. My surgeon received Mitch's report on my progress and was very pleased with my progress.
06/04/16
5.0 out of 5 she is kind, caring, efficient, she is aware of which therapy gives me most benefit and provides them.
05/30/16
5.0 out of 5 We review my progress and she asks me how I've been and how I feel. Of course, the focus is on my foot, the reason for my therapy. The therapist also assigns me exercises to do between appointments, and these further my progress. The whole staff was facilitative and genuinely interested in my progress. By the time I had finished my therapy sessions, we had all become friends. I was impressed with everyone's professionalism. I'm very glad this particular facility was chosen for my therapy. Other patients I observed were also being appropriately treated for their particular problems due to injury or illness. The facility is spacious and well-equipped.
01/10/19
4.0 out of 5 No one asked me what MY goals were. My main goal was to be able to climb stairs not looking like a 90 year old. When he told me it was my last day I told him I hadn’t done a stair yet and I did stairs that day and only that day!
02/10/17
4.0 out of 5 Everything was great. Would always recommend this facility.
09/29/16
4.0 out of 5 Pleasant, friendly demeanor
08/22/16
4.0 out of 5 No additional comments
08/05/16
4.0 out of 5 If given a choice of places for my therapy I would not hesitate to pick the Bedford Center. Staff always friendly and on time. Desk staff was super.
06/07/16
4.0 out of 5 Susan,was great. THANK YOU
09/19/18
3.0 out of 5 Always friendly and welcoming He needs to improve on making himself more available to his clients and time management. He needs to also vastly improve on how to communicate to the patient exercises and stretches they can do at home to help heal their body. I had to approach my PT about this, and wasn’t impressed with that.
03/29/17
3.0 out of 5 Provider spent an a lot of time measuring current abilities so that progress could be assesses over time. Provider saeemed to be rushed, leaving the treatment room several times to ?
05/27/16
1.0 out of 5 I paid for therapy on hand however what I received was 8 pages of self therapy. All the tech did was to ask questions to input into computer which was redundit as I brought in at least 7 pages of forms that they required me to fill out prior to seeing a tech. Then a hot towel was placed on my hand and I was asked to see if I could put my hand flat on table. Then I was given 8 pgs of exercises to do at home. That was it. I was sent home without any appt to come back for therapy. Nothing. After 2 weeks I called to try and find out when the swelling would go down and the person I talked to apparently did not bring up on computer who I was or all she kept saying "oh your the person who is recovering from surgery: I said no I am not that person. I came in for my wrist. She said let me transfer to tech and she can address the issue. The tech gets on phone and says that when a person has surgery on hand it could take from 1-2 yrs for swelling to go down. I once again said I DID NOT HAVE SURGERY! THEN SHE GETS HUFFY AND SAYS WELL YOU NEED TO MAKE AN APPT SO I CAN SEE WHAT THE PROBLEM IS. I informed her I would not be making an appt as if you cannot accurately look in the computer to identify the patient your talking to why would I trust that person to treat my hand. So no I did not receive any therapy. What I received is employees not willing to go that extra mile. To me the place is a rip off and I am nforming my insurance company of this situation.
11/27/18
0.0 out of 5 My provider challenged me to do my best. My provider encouraged me. My provider or helper was attentive to what I was doing. My provider always started on time.
10/02/18
0.0 out of 5 The physical therapist was very knowledgeable, although very busy. I understand the need to help multiple patients, but sometimes he was too busy. All of the techs were very friendly and helped me to understand the exercises. I was very impressed with their knowledge.
09/07/18
0.0 out of 5 I did not go to this facility.
06/14/18
0.0 out of 5 Mitch was awesome, professional, knowledgeable and caring. Also a great sense of humor and most supportive
03/29/17
0.0 out of 5 The cooperation of everyone on the floor means no downtime. The therapist at this facility have both an attitude of excellence in care combined with focus on the needs of the patient.
01/24/17
0.0 out of 5 Scott and Mitch are great! I really appreciate them and the whole staff. Ya'll make me smile!
01/23/17
0.0 out of 5 My provider, Mitch, was very thorough & knowledgeable regarding my knee surgery & therapy. I would recommend Mitch & his qualified assistants again & again.
Greater Therapy Centers 2419 Highway 121 Bedford, TX 76021 (817) 835-8025
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