Methodist McKinney Greater The rapy Carrollton - Physical Medicine & Rehabilitation - Carrollton, TX

Methodist McKinney Greater Therapy Carrollton

Physical Medicine & Rehabilitation

Clinic Manager: Kristen McGregory Clinic Operating Hours: Monday 8:00am - 6:00pm (Closed 12:00pm - 1:30pm) Tuesday 11:30am - 7:00pm Wednesday 8:00am - 5:00pm (Closed 12:00pm - 1:30pm) Thursday 11:30am - 7:00pm Friday 8:00am - 4:00pm (Closed 12:00pm - 1:30pm) Saturday Closed Sunday Closed

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Overall Satisfaction Rating

209 Verified Reviews

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99% of patients reviewed would recommend Methodist McKinney Greater The rapy Carrollton

Ratings Based on the Surveyed Questions

1. My provider had a pleasant and caring manner.
2. My provider was thorough.
3. My provider spent an appropriate amount of time with me.
4. I have confidence in my provider's recommendations.
5. My provider clearly explained my condition and treatment plan.
6. My provider listened to and answered my questions.
7. My provider gave me detailed instructions on my home exercise program.


5.0 out of 5 Rikki is funny and caring. Even though physical therapy sucks, she made the experience as useful as possible.
5.0 out of 5 treated me as a person
5.0 out of 5 AS previously stated, I felt very welcomed into the facility. They staff explained everything from insurance to exercises and why as well as kept in contact with my doctor for quality care
5.0 out of 5 I felt very welcomed here from the first day! Staff was excellent, explained insurance, explained measurements and why, explained exercises and why. Kept in contact with my doctor to provide me quality care.
5.0 out of 5 Ricki and crew we're always ready for me when I got there. They also got me thru my exercises so that I could count on getting out in an hour. They were friendly and knew what they were doing. Most important, Ricki listened to me when I asked her questions/raised concerns.
5.0 out of 5 This team is top notch and tailored my care to my specific needs that avoided unnecessary pain while achieving the goal. I highly recommend Ricki, Brittany and Pam.
5.0 out of 5 Great experience!
5.0 out of 5 The best is the one on one time spent with Rickie. She really works to understand your situation and how she can improve your healing. The only thing better would be to add more of that 1:1 time!
5.0 out of 5 Everything was awesome....
5.0 out of 5 She help me build up my Synovial Fluids in my knee
5.0 out of 5 The staff was excellent and friendly. Will recommend and if ever need to have physical therapy again will go back there again
5.0 out of 5 Ricki is awesome. I feel that I would not be as far along as I am now if I had gone somewhere else.
5.0 out of 5 I can't say enough complimentary things about the staff; everyone there took the time to make you feel relaxed and at home in a place where it may be easy to feel uncomfortable due to physical circumstances/injury. They efficiently juggled several patients at a time, and simultaneously made you feel as though you were the primary focus in the room. Everyone exceeded my expectations and I praise them to my primary care physician, and referring surgeon.
5.0 out of 5 Ricki was always upbeat and kind. She was thorough and easy to talk to. Her therapy was extremely successful.
5.0 out of 5 Great care love this place,and people.
5.0 out of 5 Really liked working with the PT. However, the intern who did body work at the end did not seem to know what he was doing for my condition and that bodywork did not help. Since everyone is in same room hard to tell someone.
5.0 out of 5 keep up the good work
5.0 out of 5 Everything
5.0 out of 5 Thanks!
5.0 out of 5 Very knowledgeable staff that assigns appropriate exercises for the problem condition.
5.0 out of 5 All providers were very professional and explained all exercise procedures to me. They were all very supportive, cheerful and easy to talk with during therapy. I really liked the printed exercise material that was provided for my home use.
5.0 out of 5 All of the staff has a very positive attitude. They made me feel like one of their family. They didn’t over schedule so there was more individual care which I loved. Just keep up the good work.
5.0 out of 5 She knows exactly where you are hurting and is able to provide relief.
5.0 out of 5 Happy with overall experience.
5.0 out of 5 I think that they did a wonderful and efficient job.
5.0 out of 5 keep up the good work
5.0 out of 5 Ricky has been a good provider of services and advice, as has her assistant, Blaine. They both have helped me a lot.
5.0 out of 5 Due to the great work done by the staff I now have an arm which works again!! Thanks!!
5.0 out of 5 Ricki and her staff are amazing. She pushes you to meet the goals you set for your recovery. Specifically I was injured playing adult rec soccer. It is extremely important to me that I be able to return to field and full strength as I use the rec soccer as my exercise and motivation to stay fit all year long. Anything less than a full recovery would require to quit playing which would be terrible. Ricki completely understood this, and she put together a plan for me that has allowed me to reach a full recovery and will continue to help me build strength in my knee and lower body so that I can perform at my full potential on the field, have fun and prevent future nagging injuries. The only thing that could be improved would be to have two Ricki's.
5.0 out of 5 The staff at the Carrollton office are the best! Very caring and understanding of my needs as a patient.
5.0 out of 5 She gave me appropriate exercises to do both at my therapy sessions and at home. When she worked on me she knew exactly what to target. She knew how to get in deep and make a difference!
5.0 out of 5 I have been to physical therapy sessions at least 6 times in my life and I am 68 yrs old. I went to 6 different physical therapy clinics. My physical therapy for my back at Greater Therapy Center in Carrollton was the best therapy center I have ever been to. I will never go anywhere else again.
5.0 out of 5 Ricki was excellent! She is very personable and honest. I was happy with my therapy and would definitely go back. Blaine, Pam and crew were great as well. The only improvement I would p is, being open on Friday. It would have been good to have that day when I needed to come 3 PT days. It allows for a day break between appointments.
5.0 out of 5 Thorough treatment plan and one that I can translate into use at home. Personable staff, great communicators, fun environment.
5.0 out of 5 She reinforced the treatment plan and addressed any questions or new issues.
5.0 out of 5 Everybody was fantastic today. Thanks for your help! Pete Egan
5.0 out of 5 5 Stars on every category! Great staff! Ricky, Blane, & Pam are super therapists and very professional, and they show total concern for the welfare and proper treatment of patients. They make the patients feel welcome and confident in the treatment received, often with plenty of good-natured humor to make a pleasant experience out of what is often a dull and/or unpleasant experience at other therapy centers. GTC in Carrollton is THE place to go for Physical Therapy needs.
5.0 out of 5 All of the staff were helpful and friendly. They do an amazing job of working with the parents and the student athletes. The hours were convenient for my work schedule and they made arrangements to fit her in!
5.0 out of 5 So caring kind attentive and pleasant
5.0 out of 5 Great experience, close to home. No Problems.
5.0 out of 5 I felt like the therapy provided targeted the areas I needed to improve and now I have the tools I need to continue my progress.
5.0 out of 5 Good visits. Stay the course!
5.0 out of 5 Nothing. Kristen is fantastic! It's a true pleasure when I was being treated. She's very knowledgeable and caring. Her personality is joyous and lively making for a great environment.
5.0 out of 5 very detailed and thorough in explaining exercises and showing how to do them correctly.
5.0 out of 5 Very accommodating to our schedule.
5.0 out of 5 In depth discussions of my issues and we discussed a plan of treatment, not only at the beginning but on a regular basis as progress was made. I felt we were both on the same page and had full confidence in the course of my therapy. I wouldn't change a thing.
5.0 out of 5 Kristen and her assistants were always very friendly, knowledgeable, and patient. I debated between this facility and another and I am so happy I went with GTC.
5.0 out of 5 All my answers should be excellent. In the beginning it was confusing how the rating system was done. I love Kristen. I have gone to her for numerous conditions and she has fixed me up each time. I love that she teaches me different exercises so I can continue to improve on my own. Darcy is amazing as well. She is extremely knowledgeable and efficient. The office runs like a top.
5.0 out of 5 Kristen McGregory PT - is her name: she is extremely knowledgeable, patient, speaks clearly, listens, and just has a great overall attitude and bedside manner!
5.0 out of 5 Kristen and the staff at GTC Carrollton were great! I looked forward to going every visit. They were all knowledgeable about my plan of care, and I would go back there in a heartbeat! Keep up the good work!
5.0 out of 5 Listened attentively and answered my questions thoroughly and professionally. All therapists and staff assistants maintained the same level of professionalism.
5.0 out of 5 Will miss seeing them all!
5.0 out of 5 It was important for me to understand what to expect and everything was explained in a way that I could understand. All questions were answered clearly. They were very professional.
5.0 out of 5 This was my first experience with a therapy center. Not having anything to compare to, I thought the personnel, equipment, cleanness, etc were just fine.
5.0 out of 5 My provider, Ms. Kristen, was awesome, courteous, professional, knowledgeable, sense of humor, and passionate about her work. Her team assisted with the exact same enthusiasm as she does! Awesome touches only the tip of the iceberg with her!!
5.0 out of 5 I wouldn't change a thing. Everyone was very kind, concerned about how I was doing. They always worked on making my condition better, but never pushed me past an acceptable pain point.
5.0 out of 5 I felt very welcome and taken care of there!! They are awesome people!
5.0 out of 5 Christin gave thorough instructions on my PT exercises including printouts of the exercise with pictures. She is very professional and provides a warm environment
5.0 out of 5 I always feel that the care I receive is well thought out and given. I know I am being taken care of in a professional manner.
5.0 out of 5 I was very satisfied with every thing and everybody The atmosphere was very light and friendly.
5.0 out of 5 The Greater Therapy Center Carrollton is excellent. I don't know how they could improvement. I received treatments after knee surgery a few years ago. This year they treated my shoulder, and it is now doing well, even after golfing. Thank you!
5.0 out of 5 I feel so comfortable as soon as I enter- Darcy -receptionist makes you feel so welcoming! I have such confidence in physical therapist- Christie- she explains so well - so helpful and knowledge. It was at least my 3-4 th time- with her for several different needs. Thank you- all so friendly and professional
5.0 out of 5 they showed genuine concern for making my pain management better, and were very efficient!
5.0 out of 5 My therapist did an excellent job. I was very encouraged. I have more confidence now as I continue at home. It was a pleasure to be in such competent hands. Well done and thank you!
5.0 out of 5 Given that its physical therapy, I had a terrific experience and will recommend to anyone who needs it. Kristen and the entire staff are wonderful and helped me with my pain and mobility.
5.0 out of 5 She is absolutely the best, very attentive, easy to talk with, very thorough- love her...will miss seeing her!
5.0 out of 5 The Therapist is very thorough with all the exercises, she was alert if something was too extreme and caused pain; so the routine was adjusted to my circumstances. And her massage at the end of each session was "oh, so relaxing!" Kristen is the best, I wouldn't change a thing about her program of therapy. Thank you to all of you!
5.0 out of 5 Very pleasant personnel. Attentive therapist.
5.0 out of 5 Asked questions each visit concerning my improvement or concerns. Always on time
5.0 out of 5 They are always good, friendly. I have already recommended them several times. Range of motion good now, but same pain in upper arm. Have to get an MRI. Thanks to you all. Linda Cargal
5.0 out of 5 Kristen listened well and answered my questions and concerns fully. She was friendly and personable. I felt well cared for.
5.0 out of 5 Great treatment, completely satisfied with my progress
5.0 out of 5 Kristen did a very good job and was patient w/me. Darcy was always pleasant. Very good experience.
5.0 out of 5 Great staff A+++
5.0 out of 5 I was very pleased with the staff at GTCC. I was always greeted with a smile and treated with respect. I had very good results with my treatments. I noticed that all equipment was wiped down with antiseptic wipes each time it was used. I would highly recommend GTCC.
5.0 out of 5 My provider is A-OK with me. #10
5.0 out of 5 This was my first experience with type facility.Everything went well. The staff made me fill very relaxed and comfortable. Their help and information was greatly appreciated.I would recommend them to others,even more I would return myself if or when needed.
5.0 out of 5 Thee entire staff were caring & professional, I don't know where they could improve. Kristen & Brad & Dorothy were great to work with.
5.0 out of 5 Kristen was diligent about listening to everything as it pertained to my condition. She watched my form as I did my exercises even when I didn't know she was watching. She is an excellent therapist and has a top notch staff.
5.0 out of 5 Kristen was friendly, professional, and always courteous. I would definitely recommend her to anyone needing physical therapy.
5.0 out of 5 CANNOT THINK OF A THING!!
5.0 out of 5 The one-on-one therapy is very much appreciated because I know my specific problem is being addressed and I am not being rushed through as a "number." All the at-home exercises specifically designed for me have helped me get through my back problem and will continue to help me in the future. I can't think of anything I would change to make my visits any better with this provider; I have had excellent results from my therapy. Thanks to all the staff at this facility!
5.0 out of 5 I really appreciate the honesty that the therapy may not be directly addressing my main issues and that I could do the exercises at home and save my therapy sessions for possible later issues.
5.0 out of 5 When I forgot to complete the paperwork before the appointment, the staff were forgiving. My suggestion for improvement is to put some sort of sign on the part of the building facing Josey Lane. the current sign faces north into the parking lot.
5.0 out of 5 They asked questions about how my foot was doing and worked with me to create a program that was challenging, yet careful not to move too quickly to risk setbacks. The staff were always friendly and professional.
5.0 out of 5 Staff was very perfessional
5.0 out of 5 Everything was great. Just keep doing that.
5.0 out of 5 She remembers my treatment, progress, listens and responds. The treatment worked.
5.0 out of 5 She was helpful and thorough.
5.0 out of 5 Really appreciated the professional quality and friendliness of staff. Thank you bunches.
5.0 out of 5 The staff was great. They were very welcoming and professional, while at the same time caring and concerned about your progress. I would definitely recommend them.
5.0 out of 5 Excellent appraisal of my needs. Treatment plan targeted very appropriately to my condition and communicated very clearly to me.
5.0 out of 5 Everything was done very well!
5.0 out of 5 Kristen is an excellent therapy professional and I recommend her highly. I had been recommended by my daughter-in-law, Diane Kizziar, who had been to GTC previously for her back and neck plain. If she had not told me exactly where they were located, I would not have noticed them from the street, hidden behind shops. Otherwise, everything was wonderful!
5.0 out of 5 The service and support has been top notch from day one - Kristen is without a doubt the best Physical Therapist I've had, I'm very grateful for her care and the assistance of the whole staff at GTC Carrollton...they're the best in the business in my opinion!
5.0 out of 5 I can honestly say that I don't know what my therapist, Kristen, could have done any more or better than she did. Besides her friendliness, she was so professional and proficient in the treatments she had given me. I was very pleased with her treatments and am now free of the pain I was experiencing when I went to her for my first treatment!
5.0 out of 5 Everything was great! Hope I don't ever have to get treatment again though.
5.0 out of 5 The Care and Concern for my recovery was great.
5.0 out of 5 Kristen, Jeremy and Angel were all very considerate and patient with me as I progressed through my therapy. Thank you all very much.
5.0 out of 5 Knowledgeable
5.0 out of 5 I appreciated how thorough they were. They asked plenty of questions and made sure any questions I had were answered. Everyone in this facility are extremely kind and fun. I enjoyed my physical therapy and it was bitter sweet to be finished. The knowledge they have plus the warm atmosphere made this a great place for me to recover and find healing.
5.0 out of 5 They were all very nice and caring of my needs. They are fantastic
5.0 out of 5 I have no complaints. All professional
5.0 out of 5 Provider was knowledgeable and pleasant.
5.0 out of 5 Everyone was extremely friendly and professional.
5.0 out of 5 Kristen is knowledgeable, kind and communicates well. No suggestions for improvement.
5.0 out of 5 I enjoyed my visits - the entire staff was very friendly and caring, and I felt very comfortable with them!
5.0 out of 5 Kristen has very calming spirit and a wonderful touch. She is very precise in providing care and shares with you the knowledge to improve in between visits
5.0 out of 5 I appreciated being listened to and the amazing care I received here. The staff was incredibly upbeat and kind. I would recommend this group to anyone with needs. Even during busy times they were attentive and aware of every patient's needs.
5.0 out of 5 Good job!
5.0 out of 5 There is no need for improvement. They whole staff is profession, thorough and friendly.
5.0 out of 5 I am very satisfied with the service and the treatment I have, will recomed this provider
5.0 out of 5 Everything was great :)
5.0 out of 5 Kristin does an excellent job. Not sure how she could improve.
5.0 out of 5 EVERY THING WAS GOOD.
5.0 out of 5 The physical therapist increased the weight, resistance, and reps of my exercises as I improved, so I didn't just plateau; I continued to improve further. How I should exercise at home was explained well, and the whole staff was pleasant to converse with.
5.0 out of 5 Everyone was kind, polite and caring about each person there, not just me. Keep up the good work.
5.0 out of 5 Very attentive
5.0 out of 5 The provider really listened to what I had to say and demonstrated the proper way for me to do the exercises for the strengthening and conditioning at the facility and at home. Was aware of all medical conditions and very conscious as to my wellbeing. The concern and care that was provided goes far beyond the appreciation of me just doing this survey.
5.0 out of 5 My provider knew exactly what to do for my condition and proposed an action plan right away and helped me to hone into exactly what needed to happen.
5.0 out of 5 very knowledgeable, professional,courteous, andhelpfull
5.0 out of 5 personal attention
5.0 out of 5 Treats me and everyone else like a person. kind and courteous to all.
5.0 out of 5 Continue to care and listen.
5.0 out of 5 Great staff. Pleasant environment. Kristen knows her stuff and techs are great.
5.0 out of 5 They are very thorough in the treatments. Always asks questions as well as watch for expressions of discomfort. I ask like the fact that they are not drill Sargent. They make the treatments work for the individual. I always push my body over the limit... now I am paying for it. These ladies definitely made me feel better. I never thought that one could look forward to physical therapy. Thank You to the girls at Greater Therapy Centers of Carrollton. Keep being the Greatest... Lisa Love ????
4.0 out of 5 Begin having conversation w/new people as much as those already in care.
2.0 out of 5 The attention of the therapists was divided among other things, such as what they did over the weekend or songs playing on the radio.
2.0 out of 5 Take more time to listen to what the patient is feeling. Have a more caring attitude and explain the progress or lack there of and why. I thought I was treated will distrgard and even erogance at times. All I kept hearing was I have never seen this before and I don 't know why you are not progressing. I have to say that my back pain was relieved but my neck pain never was and the therapy was ended abruptly and I was sent back to my primary for reevaluation. I am going to a different clinic now and making progress.
0.0 out of 5 Very pleased with this facility and the staff. Definitely will recommend
0.0 out of 5 Listens. Suggests.
0.0 out of 5 All was great. Thanks
0.0 out of 5 Kristen was very professional, personable and capable in all aspects of my care, in fact she is super...and with a gentle touch when manipulating my arm through its range of motion! She had my complete confidence after my first appointment! You have a great clinic manager/therapist.
0.0 out of 5 Having more home excersizes to supplement those in the Therapy center would be helpful.
0.0 out of 5 Everything was wonderful. Keep up the good work.
Greater Therapy Centers 3733 N Josey Ln Ste 100 Carrollton, TX 75007 (972) 420-6605
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