Methodist McKinney Greater The rapy N. Dallas - Physical Medicine & Rehabilitation - Dallas, TX

Methodist McKinney Greater Therapy N. Dallas

Physical Medicine & Rehabilitation

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4.9

Overall Satisfaction Rating

266 Verified Reviews

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98%
98% of patients reviewed would recommend Methodist McKinney Greater The rapy N. Dallas

Ratings Based on the Surveyed Questions

 
1. My provider had a pleasant and caring manner.
 
2. My provider was thorough.
 
3. My provider spent an appropriate amount of time with me.
 
4. I have confidence in my provider's recommendations.
 
5. My provider clearly explained my condition and treatment plan.
 
6. My provider listened to and answered my questions.
 
7. My provider gave me detailed instructions on my home exercise program.

COMMENTS

05/10/19
5.0 out of 5 Very thorough & sensitive to your care.
04/09/19
5.0 out of 5 Julie Hughes is very knowledgeable and thorough. She creates a bond with each patient and tailors her approach to each person's needs. Professional and friendly.
03/30/19
5.0 out of 5 Julie and staff are great!
03/27/19
5.0 out of 5 This is the second time I have had PT at this facility, both times with good results. Julie is very knowledgeable, and she is the reason I came back.
03/03/19
5.0 out of 5 Julie Hughes is an excellent PT. She has assessed my issues on three separate occasions and is very knowledgeable. She is professional, friendly and explains things clearly. I have recommended her to others.
03/01/19
5.0 out of 5 Julie and her staff were very helpful, concerned and efficient. I will always recommend this particular center to anyone who needs physical therapy.
03/01/19
5.0 out of 5 I worked with Julie Hughes. She was outstanding. Thorough in explaining the exercises we'd be doing two weeks at a time in the early stages and how that progression would build towards full recovery over a four to six month time frame. Pleasant, friendly and appropriately challenging :)
12/31/18
5.0 out of 5 Provider is knowledgeable, thorough, kind, empathetic, and fun!
12/28/18
5.0 out of 5 The team at your North Dallas facility is amazing. They make it easy to schedule appointments and working with them doing my exercises is great. They provide a welcoming environment and I look forward to each time I get to visit.
12/19/18
5.0 out of 5 Julie is knowledgeable, professional, reliable, kind, pleasant.
12/19/18
5.0 out of 5 Julie and Tim both listened and modified exercises based on my abilities and pain level, while helping me achieve more strength and mobility.
12/14/18
5.0 out of 5 Spends a lot of time with each patient.
11/29/18
5.0 out of 5 They all care- you do not teach that. I recommend them this week to a neighbor.
10/16/18
5.0 out of 5 She helped me get back to normal after my knee replacement.
09/27/18
5.0 out of 5 The provider is thorough in her testing, treatment, and answering questions.
09/24/18
5.0 out of 5 Great staff!
09/21/18
5.0 out of 5 I have been to Greater Therapy on two other prescriptions. I have been very happy with all of the people who took care of me. They answered my questions and I understood the reason for the different types of therapy. I have another knee to be replaced and will return to Greater Therapy Center at that time.
09/07/18
5.0 out of 5 The entire staff and operation of Greater Therapy North Dallas is unparalleled. It begins with Casey as the office manager, who handles appointments and keeps on top of insurance, always offering a cheerful welcome during check-in. Tim rotates between patients to make sure they are on task and properly performing exercises, closely monitoring their therapy plan. Julie is the chief, overseeing an extraordinary operation. With 20-plus years experience she has seen it all, and quickly assesses needs to create an excellent care plan. Personally interacting with referring physicians, Julie will resolve any questions so as to provide the best care for recovery. If physical therapy is required and you live in the North Dallas area (or not!), it is worth the visit (Trinity Mills at Marsh). Feels like family.
08/27/18
5.0 out of 5 This was not my first time here. Several years ago, I had therapy after knee surgery (Julie was here then), and I have absolutely no issues with my knee as a result.
08/14/18
5.0 out of 5 Aware of my condition. Asks me how things are going. Very engaged and dedicated.
07/05/18
5.0 out of 5 THEY LISTEN AND THEY CARE.
07/05/18
5.0 out of 5 Julie was very thrural through out each visit. The therapy she provided hit the mark ever time and I knew I was going to come out feeling a lot better than when I went in. She also explained what was going on and why. Definatelly will recommend to friends.
06/13/18
5.0 out of 5 Julie was fantastic and professional. Her assistant was also very effecient and very pleasant. No suggestion for improvement.
06/13/18
5.0 out of 5 start on time; no delays even while helping other clients; humor and patience. Knew what they were doing and did it well and competently.
06/08/18
5.0 out of 5 Julie and her team were always ready for my session and there was never a wait time. The session moved seamlessly from one exercise to another so I never felt there was any wasted time. Everyone was friendly & courteous. Julie's stretches were the best!
06/07/18
5.0 out of 5 Julie was wonderful! she was very thorough and helped me tremendously!
05/24/18
5.0 out of 5 Julie is the best. This is the 3rd or 4th time she has assisted me. Great job each time.
05/22/18
5.0 out of 5 Both my providers were very encouraging which helped to complete the different exercises. They were both knowledgable, patient, and have great senses of humor but always professional. It was my pleasure to work with them. They helped me two or three years ago and I will definitely return if the need arises. I can't think of a thing they can do to make my visits better.
05/10/18
5.0 out of 5 Julie has a treatment plan, that she follows to make sure nothing is over looked and my therapy is as beneficial as possible.
04/25/18
5.0 out of 5 Julie Hughes is a clear communicator, positive, caring, and very professional. I wouldn’t go to anyone else.
04/07/18
5.0 out of 5 I felt that any question I had she answered in terms I could understand.
04/07/18
5.0 out of 5 More one on one
04/01/18
5.0 out of 5 Julie and her staff were top notch........well trained and very informative...great experience while being tortured!!!
03/28/18
5.0 out of 5 Very caring and professional.
03/08/18
5.0 out of 5 I have been very pleased with the care and treatment that I have received at the this facility. Julie Hughes and the staff are wonderful!
02/08/18
5.0 out of 5 Took a personal touch to my needs... in a business manner. Asked for 'permission' prior to touching my skin. Steadily pushed me to gain better results. Through explanations prior to treatments or exercises.
01/09/18
5.0 out of 5 Julie was well organized and kept me moving so I always felt my time was well spent. The manipulative back stretch was fantastic!
01/09/18
5.0 out of 5 Process was very efficient
12/12/17
5.0 out of 5 I felt the provider was knowledgeable and cared about alleviating my pain. I cannot think of anything that would be better.
10/26/17
5.0 out of 5 The care I received was great. The only exception was one time when an intern stretched my shoulder and he was too rough and I was in severe pain for a few days.
09/14/17
5.0 out of 5 Everything was great, the staff were friendly and good at what they do. My knee has improved significantly and I do believe the PT was very helpful. I wish I could continue, but unfortunately my prescription has run out.
08/29/17
5.0 out of 5 The staff was awesome, they were also very busy. My only recommendation would be, more time with Julie, she was awesome, but always had 2 - 4 patients she was working with at a time. She is awesome!! A great experience and what I was taught, helped immensely. Thank y'all!!
08/23/17
5.0 out of 5 Quick check in, and attentive atmosphere, therapist very caring and knowledgeable.
08/21/17
5.0 out of 5 All services were Excellent and professional!
08/15/17
5.0 out of 5 The standing side bend into the wall took care of my sciatica pain thank you so much Julie
08/10/17
5.0 out of 5 They were very patient and caring
08/04/17
5.0 out of 5 I have used Greater Therapy in the past and was so impressed, I recommended them to friends. When I needed PT again, I went back to them.
08/03/17
5.0 out of 5 Julie Hughes has the most knowledge of any PT I have worked with in the past 28 years in the Metroplex. Her pleasant manner is comforting and yet she challenges me to do what it takes to heal. She is a delight to work with. I don't know of anything she could do to improve the next visit.
07/06/17
5.0 out of 5 I was released today and my doctor has put me in a cast to see if it helps my problem so I won't be back for awhile.
07/05/17
5.0 out of 5 Very patient and lenient with my schedule and always friendly and upbeat.
06/28/17
5.0 out of 5 Greater Therapy Center under McKinney Methodist Hospital is an excellent facility. While I have a "lead" therapist, the team keeps exact records so that any therapist can take over. These people all work "on the same page" for the benefit of the client. They are also knowledgeable and able to share their knowledge in layman's terms.
06/26/17
5.0 out of 5 The encouragement to do each exercise was a great motivator. Humor was used to keep me going. Therapist were friendly and made me comfortable. Love my life saver at the end of my session!
06/13/17
5.0 out of 5 Julie really is a professional who knows what she is doing. her staff are also very good at their job. There is nothing needed to make it better.they are very good and caring.
06/02/17
5.0 out of 5 My condition was assessed and a corrective plan put in place. I am much better because of what was done for me and to me
06/02/17
5.0 out of 5 Very professional and personal at the same time....Wonderful crew. X-alent balance treatments.. super clean, and convenient to me. Louis A. Doerr... (5 TIMES A PATIENT-CUSTOMER, SINCE wAY Back)
05/19/17
5.0 out of 5 Julie was incredibly knowledgeable about her profession and taught me so much about what was going on with my neck/arm. She was patient, thorough, had great rapport with patients and was genuinely friendly and caring. I trusted her 100% and she is truly great at what she does. Everyone else was always friendly too, and I was comfortable there from day 1.
05/01/17
5.0 out of 5 The Therapist and techs are very good. Knowledgeable and helpful
03/10/17
5.0 out of 5 If I ever have a need for this rehabilitation again, or if this flair up happens again, I would never hesitate to return!!!!
03/09/17
5.0 out of 5 Santiago was great to work with. He was assertive yet personable. Julie was very knowledgeable and helpful. My experience at Greater Therapy was excellent.
03/09/17
5.0 out of 5 Outstanding service was provided. Very thorough and knowledgeable. I plan on having another surgery in about a year and will definitely return here for physical therapy! Thank you all for your help!
02/23/17
5.0 out of 5 Nothing to improve.
02/19/17
5.0 out of 5 It would be helpful to have some evening hours. I appreciated the early morning hours.
02/17/17
5.0 out of 5 Julie, she appeared to be i charge there was very good and really listened and worked with me. One day I told her I was attempting to go back to ballroom dancing but I was concerned about my knee, and she took time to tape up my knee, show me how to do it, even cut more strips for me to take home so I can do myself, and I was really impressed with the time and care she gave me. I noticed she did the same with others and was always patient and friendly. I really think she does an excellent job.
02/16/17
5.0 out of 5 excellent PT, great people, most importantly the therapy works
01/18/17
5.0 out of 5 I have had no problems or concerns They were always ready to work with you when you arrived
12/21/16
5.0 out of 5 She demonstrates a knowledge and experience in the field and is very accommodating yet she gets the job done. She is very personable.
12/09/16
5.0 out of 5 Great place and staff
11/28/16
5.0 out of 5 I walked in my first PT appointment convinced I was going to need shoulder surgery. Even though that is still a possibility, Julie and the staff at Greater Therapy of North Dallas did an amazing job increasing the strength and flexibility of my shoulder and getting me back to my everyday life with little to no discomfort during the day.
11/08/16
5.0 out of 5 I have been exposed to many providers and facilities over 20 years. GTC-Carrollton and Kristen McGregory are at the top of the list!
11/07/16
5.0 out of 5 Kristen, Brandon, Darcy - all great. Thank you!
10/24/16
5.0 out of 5 All the staff members were friendly and efficient.
10/19/16
5.0 out of 5 My provider gives me copy of the exercises that I can do at home and I appreciate the massages done to the area that aches a lot.
10/15/16
5.0 out of 5 Julie was great and so was the rest of the staff. She always explained any questions that I had regarding treatment and why some areas were more sensitive than others. At the onset of my 1st therapy session I knew I was in good hands. I really can't point to anything that would have made my visits any better
09/24/16
5.0 out of 5 My physical therapist and others were great to work with!
09/21/16
5.0 out of 5 Julie and her staff are exceptional. Even during busy times they work together to keep all customers attended to efficiently and professionally. Should future treatment be required, I look forward to having Greater Therapy North Dallas service my PT needs. As for improvements, all I can suggest is bring the Keurig coffee maker back to the front waiting area :)
09/15/16
5.0 out of 5 The reason I rated the times lower was because it did not fit my working schedule so well. The place was great and Julie Hughes knew what needed to do to get better. She is the best.
08/25/16
5.0 out of 5 Julie is an excellent PT. She is knowledgable and friendly. I have been for therapy on both my neck and my back. Both made improvements.
08/25/16
5.0 out of 5 there are crickets in the ceiling light fixtures that need cleaning. Love Julie Hughes. Assistants change or rotate often.
08/25/16
5.0 out of 5 She is very professional, helpful & thorough.
08/25/16
5.0 out of 5 Everything was great!
07/15/16
5.0 out of 5 Julie is very professional, personable and attentive. She explained my diagnosis and when I was done with PT, told me several things I can continue to do to keep the pain from returning.
06/23/16
5.0 out of 5 I love this staff they are so kind and helpful. I have been two times and have been helped so much. Sylvia
06/17/16
5.0 out of 5 I appreciate all the sincere care of all the staff at this facility.
05/02/16
5.0 out of 5 The ankle massage was great. Julie is a pro. My injury was more debilitating than I initially thought and my therapy was a little too intense for where my ankle was in my recovery. I've had to take a rest and I've been continuing my therapy more slowly at home. I plan on returning after my ankle strengthens to where I can do the exercises with more comfort.
03/17/16
5.0 out of 5 Great experience. Feel much better.
03/17/16
5.0 out of 5 I loved the physical therapist who treated me. However, I felt that the girl working in the office (reception/billing) was unengaged/rude. She didn't seem to enjoy her job much and when I inquired about billing, she didn't have a good answer. I was confused why each time I came in that the bill was different, even though I was receiving the exact same treatment. She didn't seem to have an answer for that--she said something like it's based on your insurance. Made no sense because I was paying for the full amount since I had not met my deductible yet. Not the kind of professional that you want in your front office.
02/26/16
5.0 out of 5 Excellent!
02/05/16
5.0 out of 5 Julie was amazing. She is very talented and helped me with my back pain issues. Kyle was a great help too. He constantly corrected my postures while exercising so i could gain max benefit.
12/20/15
5.0 out of 5 Julie, Brandon, and Kyle are awesome!! They knew exactly what was wrong with my neck and did what needed to be done to make it better. And now I'm pain free for the first time in over a year!! I'm so happy that I had them and I have recommended them and will continue to recommend and see them in the future.
12/14/15
5.0 out of 5 My provider explains things in a very understandable way. She listens to me. She adjusts the program or offers encouragement when needed.
12/10/15
5.0 out of 5 A way to order or get bands etc. For home exercise. Answers questions give good suggestions explains healing process
12/04/15
5.0 out of 5 thorough, personal, knowledgeable; I'm not coming back for awhile just because I tore the meniscus in my left knee and will have surgery this month... when that heals I'll be back, as the PT really helped my back pain
11/13/15
5.0 out of 5 They did everything very good!!! They new what they we doing!! Top notch Therapy by them!!!
11/13/15
5.0 out of 5 This was third sessions I came hear for PT. Cecil
10/29/15
5.0 out of 5 Julie Hughes is an amazing commitment to wellness. She has such an eloquent way of communicating every aspect and took great time educating me along the way. Which encouraged me to continue my exercise and to be able to see how the on going exercises must be a daily practice. Julie didn't just have me do the exercises. She explained why they were good for me and how the exercise would support various aspects of my healing process. Christina Caldara
10/29/15
5.0 out of 5 They showed me how to stretch and care for my shoulder, as well as taught me how to strengthen my shoulder so I wouldn't get hurt later in my training.
07/29/15
5.0 out of 5 Julie was thorough in her examinations of me and explained projected progress and limitations. She really exhibited empathy that I get excellent care and she provided explanations and updates on my therapy. I gained a high amount of confidence that I could live normally with a few exceptions and I am still following her directions. Julie is an asset to your therapy team!
07/28/15
5.0 out of 5 Julie and her staff were very attentive to me and I left after my treatment with an overall feeling that I had been taken care of.
07/28/15
5.0 out of 5 Julie is the best!
06/15/15
5.0 out of 5 I can't say enough positive about Julie (and Kyle). I will definitely utilize Julie for my rehab after hip surgery next year. She is excellent and provides sound advice. Truly professional.
06/12/15
5.0 out of 5 Very caring and knowledgeable therapists. They made sure I was doing the exercises properly and explained the purpose of each exercise. Very pleasant atmosphere, I actually enjoyed my sessions.
06/10/15
5.0 out of 5 Julie is absolutely wonderful, I have had therapy other places in the last few years, and she is the best, would always go back to her.
05/28/15
5.0 out of 5 They were friendly, and made me feel very relaxed during the treatment time.
05/21/15
5.0 out of 5 At first I thought the PT was not helping me but as I continued to do the exercises at home I found that I was able to avoid the cortisone shot, afterall. The PT that was provided got rid of my pain after 8 months of mis-diagnosis. I'm very happy.
05/02/15
5.0 out of 5 I have tried to use the Healthworks card and they send me notices about codes, etc. I have to wait until the provider gives me a statement. They keep threatening to freeze my card.
04/30/15
5.0 out of 5 My provider was extremely knowledgeable and friendly. I would also add to those attributes her patience. I will be getting a new prescription and returning. Neither provider needs to do anything to get me to return.
04/23/15
5.0 out of 5 She took time to go over how I was going to improve, took time to massage my ankle to help it improve, answered all my questions to my satisfaction. She did a really good job.
04/22/15
5.0 out of 5 How do you improve on Xcellent? Cecil Kiker
03/27/15
5.0 out of 5 Both my Physical Therapist and technician were most beneficial to my recovery because she pushed me to my limit and a bit more. I felt she was very concerned about my recovery. If I do have need for additional PT, I will be going back to this location
03/24/15
5.0 out of 5 Julie Hughes is the best! She has really helped me deal with my condition and taught me how to manage my condition on a long term basis.
02/05/15
5.0 out of 5 I really appreciated the staff's caring and compassionate nature. I actually enjoyed my visits in spite of me filling the swear jar full of "ouches" and "oh my goodnesses"!!
02/05/15
5.0 out of 5 I believe her name was Julie. She was caring and thorough. Problem solved....for now.
02/04/15
5.0 out of 5 Julie and her staff took excellent care of me. Julie seemed intuitive to what I could and could not tolerate and knew when to push me to the next level. I had three or four different people do the stretching on me, but none compared to the way Julie did it. I give a great deal of credit to Julie for my complete recovery from both surgeries. I have recommended patients and would do it again. I have comfort knowing the therapy center is so close to my home. Crystal, the receptionist, also did a fabulous job accommodating my schedule. Always greeted me with a smile and a friendly welcome. Fabulous...fabulous
02/04/15
5.0 out of 5 Very personable and focused on the patient
02/04/15
5.0 out of 5 julia was very professional with the treatments I received and I would definitely recommend her to my friends. She is a decided asset to your organization.
02/04/15
5.0 out of 5 Very attentive, knowledgable and on top of the situation at all times
12/28/14
5.0 out of 5 Julie was extremely helpful and a pleasure to work with. She was thorough and addressed all of my questions, some more than once. Her team of two were also great-- Kyle and Chrystal. Recovery from my surgery has been a work in progress but with Julie's help and at home instructions, I received my PT release from Dr. Jennings on 12/26. I couldn't be happier unless I had all my strength back to pre-injury days. Thanks to my treatment, it is a realistic goal today. Very appreciative! Deidre
12/20/14
5.0 out of 5 They are professional and patient, especially with me since I couldn't remember from one visit to the next.
12/19/14
5.0 out of 5 Explains why what they are doing is beneficial.
11/21/14
5.0 out of 5 The staff was very attentive and helped me increase my strength
11/20/14
5.0 out of 5 Julie and team are just amazing. I wouldn't change a thing.
11/12/14
5.0 out of 5 They did everything well.
11/10/14
5.0 out of 5 Very thorough and knowledgeable of my condition.
11/10/14
5.0 out of 5 With the use of all the timers (one per patient), it is sometimes unclear as to who's time is up. Especially when there are 2 patients with the same name. Worked best when I changed my name from Richard to Jedidiah. Everything else was really really good.
10/28/14
5.0 out of 5 Staff were excellent
10/27/14
5.0 out of 5 I understand what the provider says easily. There is nothing that can improved
10/27/14
5.0 out of 5 Very knowledgable, experienced, pleasant.
10/27/14
5.0 out of 5 My therapist was outstanding. I improved immediately after my first visit She was extremely knowledgeable
09/28/14
5.0 out of 5 NO COMMENT
09/26/14
5.0 out of 5 Very professional. They all knew what they were doing..
09/16/14
5.0 out of 5 The evaluation process is key to getting the proper treatment, which I believe I got. Sometimes her assistants and/or students which change often, do not follow the protocol and had me doing the wrong exercises.
08/13/14
5.0 out of 5 She was very friendly and took a lot of time with me. I appreciated her willingness to answer all my questions. I felt she was trying very hard to help me.
07/27/14
5.0 out of 5 she does/did everything very well. I don't see any way it could have been better.
07/21/14
5.0 out of 5 All of the above.
05/30/14
5.0 out of 5 Therapist made it a point to massage knee each session to straighten leg and was encouraging to continue that effort. Difficult to do myself.
05/19/14
5.0 out of 5 Took time to explain treatment to me and gave recommendations.
05/05/14
5.0 out of 5 Massage area, cool down with wrap.
05/03/14
5.0 out of 5 listens and remembers my situation
05/02/14
5.0 out of 5 Really appreciate the caring support & suggestions that Julie & the PTAs give!
05/02/14
5.0 out of 5 Julie Hughes was exceptional! She was very thorough, explained what we were doing and why and got me relief that I hadn't had in years. I have no complaints and totally considered my visits as very productive and extremely helpful. If I ever need PT again, I will defintely go back there. All of the staff was very helpful.
03/21/14
5.0 out of 5 The best thing the therapist could do was spend individual time with each of the patients with "hands-on" treatment in addition to lightly supervised exercises. Julie and staff were quite good at this aspect. Each of them was friendly, knowledgeable and professional.
03/18/14
5.0 out of 5 She and her assistant worked together providing excellent assistance and instructions for me. No improvement necessary.
03/05/14
5.0 out of 5 Julie and staff are very caring to my needs and situation. They are awesome.
03/04/14
5.0 out of 5 I would like instructions for at home exercises
02/10/14
5.0 out of 5 Very happy with the care I received there
02/10/14
5.0 out of 5 After just one or two visits, all of the therapists knew who all the patients were. There is a great atmosphere and everyone was professional and friendly.
02/10/14
5.0 out of 5 consistency.
02/03/14
5.0 out of 5 Good explanation and therapy
01/19/14
5.0 out of 5 The initial massage on my back is awesome! Also really liked the more difficult exercises that pushed me.
01/13/14
5.0 out of 5 This was the 3rd time I have needed treatment once for calf tear and twice for back problem. The staffhave worked with me to build my core and I very greatful to the staff they have fixed my aches and pains...Thank you.
12/21/13
5.0 out of 5 Everyone was so compassionate. Were very interested in helping me get out of pain. Still having problems and I plan to schedule more appointments after the holidays.
12/10/13
5.0 out of 5 Julie Hughes' Mackenzie certification adds a valuable element to the average PT's knowledge. I have had PT for 24 years in the Metroplex because of my condition. Nobody is more equipped to figure out the best way to approach a patient. I tell every doctor about her, as well as potential patients (friends). Her personality is warm, but she knows how to get a patient to do what needs to be done in PT. I have observed her with all ages and with many types of needs. She is the best I have ever seen.
11/11/13
5.0 out of 5 Julie is very thorough and understands what it took to get me relief. The exercises she put me through made a big difference but the stretching (MacKenzie) technique was absolutely incredible. I was in so much pain when I walked in the center, but in days I was like a new person. She is so in tuned with what she does, she got me more relief than all the steroid shots combined.
10/31/13
5.0 out of 5 Very clear recommendations in terms that anyone could understand.
10/21/13
5.0 out of 5 I personally like working with the therapist. I got a professional welcome feeling from her. I understand after I learned the routine. I was turned over to the assistants, but didn't connect with them. After coming repeated times I didn't feel important to the assistants. It was as if I was interrupting their time.
10/10/13
5.0 out of 5 Julie and her staff are very welcoming and make everyone feel comfortable, while also focusing on getting the most out of therapy. Great job.
10/02/13
5.0 out of 5 everything was fine as is
08/29/13
5.0 out of 5 The entire staff were better than anything you could ever expect.
08/29/13
5.0 out of 5 Provider was caring and knowledgeable. Her Assistant was also efficient and helpful.
08/22/13
5.0 out of 5 Brent was thorough with treatment and has a sense of humor.
10/26/18
4.0 out of 5 The staff was caring and engaging. They helped to establish a personal relationship with you which I like.
10/29/15
4.0 out of 5 The staff is nice,friendly and helpful. The problem for me was two many people with the same treatment being serviced at 1 time having to stop and wait for the next person to finish. This made my stay longer than I it needed to.
02/04/15
4.0 out of 5 it appeared to me that there was only one license therapist and the rest of the providers were students? I noticed that I got better attention when my appointment was at lunch than after work. Too many people show up after work and you dont get the same attention.
08/29/14
4.0 out of 5 I worked with 4 different people. One, Linda, was excellent, another a man was excellent, another was good, another was was terrible. She read a book one time and was on the computer another. I constantly had to ask her to repeat her instructions.
08/18/14
4.0 out of 5 First of all, Kyle is an excellent tech and should be recognized accordingly. Julie is a good P.T. but I did not get a real sense that she was familiar enough with my condition to provide me with long term success. I was very pleased with the P.T who filled in for Julie while she was on vacation.
09/27/14
3.0 out of 5 I felt they were competent, but after the first session it became very repetitive. I noticed that once I started an exercise they would leave and go back to their computer.
03/16/16
2.0 out of 5 I was satisfied with the treatment that I had received, and I was noticing slight improvements. However, I am very dissatisfied with the way the provider notified me of my insurance and payment plan. Even though the office manager was not present on my first visit, that is no excuse for not presenting me with any type of estimated payment before I started treatment. At the least, the provider could have rescheduled my appointment until the office manage was present. Now I'm in a situation of trying to fight the hospital for a refund for treatments I couldn't afford. If I had known upfront what it was going to cost me, I would have sought out another physical therapist.
05/02/14
2.0 out of 5 have a more professional attitude and be more in tune to the needs of the patient. I was not impressed with Greater Therapy Dallas and chose to go to another physical therapy center.
10/31/13
2.0 out of 5 Only spent about 10 minutes with me after "stim" treatment. Also felt like the trainee working on my neck was focusing on the wrong side. $40.00 for an extremely short, ineffective visit. I should've spoken up but was feeling bad & just blew it off. I do think things will get better though. I need to voice my concerns.
08/15/17
0.0 out of 5 Regarding therapy - Therapist was nice and very professional. Never had my re-evaluation as prescribed. Front desk had a little confusion when it came to billing matters. Other than that, everything was fine.
07/17/17
0.0 out of 5 provider was ready for me when I arrived. I had her undivided attention. Very pleasant. The therapy was most beneficial. My goals were reached.
02/16/17
0.0 out of 5 Julie is a great Pt . She knows what to do to improve painful body parts. She also is very positive, and encouraging.
01/23/17
0.0 out of 5 Julie and her staff were wonderful. All appointments were on time and they were very helpful in preparing me for my home exercise program. I would highly recommend them to anyone and I will return if need be.
12/20/16
0.0 out of 5 Back manual work was especially good. Felt much better after exercises. Thank you.
12/22/13
0.0 out of 5 I have not been to an apptmemt in many weeks. Curios why I am getting this survey.
Greater Therapy Centers 3423 Trinity Mills Rd Suite 520 Dallas, TX 75287 (972) 420-6605
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