Orthopedic Associates Therapy  Center - Physical Medicine & Rehabilitation - Flower Mound, TX

Orthopedic Associates TherapyCenter

Physical Medicine & Rehabilitation

Orthopedic Associates Therapy Center provides both Physical Therapy and Hand Therapy to help you recover from your orthopedic injury or ailment. We were named the "Best Physical Therapy Practice of Denton County" in 2015. With 6 PTs and 1 OT/Certified Hand Therapist on our experienced staff, we treat all body parts that have sustained a musculoskeletal (bone, ligament, tendon, muscle, or other soft tissue) injury. Our therapists work extremely closely with the surgeons of Orthopedic Associates of Flower Mound/Lewisville and have immediate access to them for any issues that may arise. Referrals to Orthopedic Associates Therapy Center come from one of the physicians located on the 1st floor of our building. If you have a prescription for Physical Therapy or Hand Therapy from another doctor, please give us a call or email and we will explain how you may be seen by one of our highly expert therapists.

Email The Practice
Visit Website
4.9

Overall Satisfaction Rating

257 Verified Reviews

We know choosing a medical professional is one of the most important decisions you will make. That's why all of the reviews on the SayAh site are from real patients who had real visits:

  • SayAh reviews are collected in-office at the point of experience from patients.(non-patients cannot access and leave reviews)
  • A verification e-mail from SayAh is sent to the reviewing patient's e-mail.
  • Upon receiving this e-mail, the patient quickly confirms that he or she visited and reviewed a particular medical professional.
  • The review is then posted to the provider or clinic SayAh profile page.
98%
98% of patients reviewed would recommend Orthopedic Associates Therapy Center

Ratings Based on the Surveyed Questions

 
1. My provider had a pleasant and caring manner.
 
2. My provider was thorough.
 
3. My provider spent an appropriate amount of time with me.
 
4. I have confidence in my provider's recommendations.
 
5. My provider clearly explained my condition and treatment plan.
 
6. My provider listened to and answered my questions.

COMMENTS

03/22/19
5.0 out of 5 Heather is through and compassionate. She is vigilant to make sure you are performing exercises appropriately-not cheating or compensating. She provides gentle reminders of how to appropriatly perform the necessary exercises and updates and improves the set exercises according to abilities/achievements.
03/22/19
5.0 out of 5 Paul made me feel my recovery was important to him as well as to me. He made me work hard in a positive and supportive manner.
03/15/19
5.0 out of 5 I have no complaints about my health care provider. He takes his time and answers all my questions. I'm also impressed with his staff.
03/15/19
5.0 out of 5 cant be better than it was! No recommendations. Really appreciate the straight talk in simple terms. Easy to understand.
03/15/19
5.0 out of 5 Keep up the good work
02/22/19
5.0 out of 5 personal attention & a great memory from past visits, or really great notes
01/23/19
5.0 out of 5 The staff understands my current conditions and strives to meet them. They know what I can and cannot do to achieve my goals.
01/18/19
5.0 out of 5 SHE IS VERY PATIENT WITH ME AND HER IINSTRUCTIONS ARE CLEAR AND CONCISE
01/09/19
5.0 out of 5 Paul explained what needed to be done and why to my 14 year old in a way that made it meaningful. He was willing to do whatever he was told to heal quickly. He listened when there were concerns and answered any questions we had. EXCELLENT!!!
01/07/19
5.0 out of 5 Concern for and listed to me.
01/04/19
5.0 out of 5 They take the time to understand what is going on with your injury and give proper instruction on exercises and follow up with inquiries.
12/28/18
5.0 out of 5 Every visit I received such specialized care and instructions. The level of detail visit to visit was remarkable at a practice as busy as this one.
12/28/18
5.0 out of 5 The dr would explain what was going on w/my shoulder and what my choices were. 8 months later I had no choice but to have surgery and the dr went out of his way when my surgery had to be canceled because he wanted a letter from the heart doctor before proceeding! The dr called me personally to explain why the surgery had to be canceled. Surgery went great!
12/28/18
5.0 out of 5 I had a long recovery road and my therapist pushed me where I needed to be to get healthy and better.
12/24/18
5.0 out of 5 Tara explained the steps easily and demonstrated what I needed to do. She spent time talking with me to ensure we were both on the same page. I loved her!
12/22/18
5.0 out of 5 Very informative and explained benefits of each move. Was attentive and told me what was going on in my treatment. I can't think of anything to improve them.
12/21/18
5.0 out of 5 Great plan to get well. People knew my name.
12/21/18
5.0 out of 5 He listened and took.my age into account selecting therapy
12/21/18
5.0 out of 5 She was very knowledgeable, professional, personable
12/21/18
5.0 out of 5 Thoughtfully listen to my concerns and explained the treatment plan that works best for me.
11/18/18
5.0 out of 5 I can't think of anything that needs improving.
11/12/18
5.0 out of 5 No need for improvement... All Good.
11/09/18
5.0 out of 5 nothing ...it was perfect
10/28/18
5.0 out of 5 Very thorough explanations of what I might expect from the physical therapy, and long term information about what would be happening during my ongoing 6 to 8 month rehab. Also, I appreciated the at home exercises so that I could continue my rehab once I was discharged.
10/26/18
5.0 out of 5 You would have a very hard time improving any of your people's performance
10/21/18
5.0 out of 5 Dr. Willenborg explained my options and the first steps to take was physical therapy. If that wasn't successful, he said he would try putting me in a boot, then as a last resort, surgery. Through the physcial therapy sessions with Brad, I am happy to say I graduated within four weeks and felt 90% better!
10/12/18
5.0 out of 5 They were very thorough with all information.
10/06/18
5.0 out of 5 Paul always challenged me, and wanted me to continue to challenge myself.
10/05/18
5.0 out of 5 Tara and crew were top notch and caring. I made great progress quickly.
09/30/18
5.0 out of 5 knowledge of physical therapy.
09/28/18
5.0 out of 5 Welcoming staff. Very knowledgeable. Told me billing up front and costs.
09/18/18
5.0 out of 5 He asks me all about how I am feeling, and was has or hasn't improved, and gives recommendations.
09/14/18
5.0 out of 5 Made the entire experience "easier to swallow". I hate getting ols!
09/07/18
5.0 out of 5 Brad is an outstanding PT. He checks on how I'm doing (feeling, assessment of injury) and directs me to the necessary exercises. I appreciate all he has done during my rehab.
08/17/18
5.0 out of 5 Communications with me all the way along was great. Very patient. Spot-on diagnosis of the root cause of the pain.
08/15/18
5.0 out of 5 Keep doing what you are doing. Willing to spend time answering my questions...
08/03/18
5.0 out of 5 My PT was very attentive and she explained everything thoroughly.
07/30/18
5.0 out of 5 They all make you feel important and are friendly and helpful
07/06/18
5.0 out of 5 Everything was perfect.....don't change a thing.
07/06/18
5.0 out of 5 Heather was 10/10. Aides were sometimes unsure and confused with routines/exercises for my program.
06/29/18
5.0 out of 5 She was perfect, she was very sweet and attentive, the entire staff in there was because if they walked by they would ask me if I was okay and if I was finished they would start me on my next exercise. I promise there is not one thing I could suggest to change.
06/29/18
5.0 out of 5 Keep the positive attitude and approach... Upon completion,give a short printed list of steps to take at home to maintain and improve the progress to date....
06/29/18
5.0 out of 5 n/a
06/24/18
5.0 out of 5 Like I said earlier, Heather know physical therapy and knows how to apply it for the best results. I can not praise her more for the work that she does. Again like I said earlier when I have my other knee replaced in the fall, I will request PT at OA and definitely ask for Heather to be my therapist again.
06/22/18
5.0 out of 5 Heather Denton Did well: Listened, asked questions, advised therapy program, managed the program of exercises, followed up with progress, advised home based exercises upon completion of PT. No improvement needed.
06/19/18
5.0 out of 5 Did not waste my time. Very good service
06/08/18
5.0 out of 5 Listens to questions and answers completely.
06/02/18
5.0 out of 5 My provider exceeded my expectations. In addition the physical therapy staff exceeded my expectations. I am a very happy camper!
06/02/18
5.0 out of 5 My provider (Brad) was professional and courteous. He helped to increase my personal confidence each week and get me back on my feet ahead of schedule.
06/01/18
5.0 out of 5 Dr. Scrayer always answers my questions and listens to me. He takes extra time to show me my x-rays.
06/01/18
5.0 out of 5 Knew who I was and what rehab I needed
06/01/18
5.0 out of 5 Everything was great!
05/25/18
5.0 out of 5 What does your provider do well that you really value -- Everything!!!! Previously this survey asked if the provided listened to my comments and questions (my words - don't remember the survey's exact wording). I rated it a 5. He (They) also provided some suggestions to help with the PT and the recovery cycle jjs 5/25/18
05/04/18
5.0 out of 5 Paul knows what needs to be done and verbalizes and/or demonstrates each treatment technique thoroughly. I would not hesitate to use the treatment center again if needed.
04/21/18
5.0 out of 5 The provider greeted my cheerfully on every visit, had a clear plan to improving my condition, answered questions even those I repeated with accurate and caring answers. Provider gave me a clear follow up plan too. In other words, my provider genuinely cared for me and wanted to do those things that improved my condition.
04/17/18
5.0 out of 5 I appreciate the take-home paper with the recommended exercises. Since this was my last visit, Heather also recommended I continue the exercises at home, suggesting I do hip/back exercises one day and the next day do the knee exercieses. I love this taylored approach!
03/30/18
5.0 out of 5 She was very gentle and caring. Nothing could have been done differently. Very happy.
03/30/18
5.0 out of 5 Tara was very helpful and explained what I should accomplish with each exercise.
02/24/18
5.0 out of 5 He explained clearly the extent of my injury and how he would help me get better.
02/23/18
5.0 out of 5 listens to problem you are having and recommends exercises to correct problem.
02/23/18
5.0 out of 5 Friendly and caring listens and explains my care
02/17/18
5.0 out of 5 Always sharing information about my progress and the provider's expectations for continued progress.
02/16/18
5.0 out of 5 Saw no areas that need improvement
02/16/18
5.0 out of 5 great nothing
02/09/18
5.0 out of 5 Tara was very knowledgeable and through in her work and empathetic to her clients. She understood problems and worked with me to overcome my problems by presenting a positive solution and treatment.
02/09/18
5.0 out of 5 My physical therapist, Brad, was great. He showed he was interested in things going on in my life as well as helping me with the recovery process of my knee. He printed out an exercise program for me to do after therapy which I really appreciate. He was very professional. The "assistant therapists" were also very friendly and chatty. I liked that.
01/13/18
5.0 out of 5 Explained everything & when I had a question, no matter how lame, was answered like I WASN'T a fool! Can't think of anything she could have done better!
01/05/18
5.0 out of 5 Starting on the appointed time. Answers questions in a caring manner. Spends time with each patient.
01/02/18
5.0 out of 5 Everything was thorough and included each time.No changes needed.
12/30/17
5.0 out of 5 Tara was a great therapist and I am so glad that I had her as my provider and my arm is doing very well and I am following the exercises that she recommended.
12/30/17
5.0 out of 5 Tara was great! She helped me to pick improve my back pain and showed was to maintain a pain free back! Yeah!
12/29/17
5.0 out of 5 See what I wrote earlier. No improvement needed.
12/29/17
5.0 out of 5 She is always professional, organized and on time. She does it all excellently.
12/01/17
5.0 out of 5 Demonstrated exercises and then gave good follow up to assure me that my technique was proper.
12/01/17
5.0 out of 5 Lots of homework assignments
12/01/17
5.0 out of 5 Paul is great. He was my therapist when I had shoulder surgery a couple of years ago so I requested him when I knew I would need PT for my knee. He is very knowledgable and his manner is very easy going and he makes you feel very comfortable.
12/01/17
5.0 out of 5 His specialized attention and kind manner with attention to my specific requirements were excellent!
11/23/17
5.0 out of 5 How I feel valuable and important is amazing, Thank you, Brad & all your assistants.
11/18/17
5.0 out of 5 Don't know how Tara could improve as I am very satisfied with her attitude, manner and helpfulness with me. She takes the time to make me feel like I am her only patient while juggling other patients...I have recommended her to my family when they were in need of a therapist.
11/17/17
5.0 out of 5 She was great at communicating with me. I was told to keep doing the exercises at home and that’s what I do! She told me to reduce what I had been doing at home so I could reap the benefits of doing all the exercises everyday!
11/11/17
5.0 out of 5 Completely satisfied.
10/27/17
5.0 out of 5 He explained exactly why my pain was where it was and how the exercises would help relieve that pain. And everything he did helped my pain resolve itself and I am much better!
10/27/17
5.0 out of 5 Engaging with the patient one on one. Listening and being informative as to what to watch out for. There is nothing that I can say as to make better as from start to finish Paul and crew were the best experience at PT I have had in a long time. Thank you
10/23/17
5.0 out of 5 Provider was knowledgeable, friendly and thorough.
10/21/17
5.0 out of 5 He talked tome and told me what exercises I need to concentrate on.
10/20/17
5.0 out of 5 NC
10/13/17
5.0 out of 5 Explained my situation; tried to find the cause of the physical discomfort; explained what I had to do in order to get well and suggested long range quality of life changes.
10/13/17
5.0 out of 5 Professional yet friendly Personal and individual attention 100% of the time during each and every session was very much appreciated.
10/13/17
5.0 out of 5 Listened and answered all questions
10/06/17
5.0 out of 5 Tara does an excellent job of explaining the program, showing you the exercise, & then monitoring how you’re doing the exercise.
08/26/17
5.0 out of 5 I cannot think of a thing that would make my next visit better ... well ... maybe not having to go back :-)
08/25/17
5.0 out of 5 Heather explained what the treatment plan was and answered any questions or concerns I had.
08/25/17
5.0 out of 5 great work by all no improvements needed
08/25/17
5.0 out of 5 I was very satisfied the way she listened to me, asked questions about my problem and answered my questions.
08/24/17
5.0 out of 5 In the span of my client relationship I have dealt with ortho doctors, PA's, rehab personnel and admin staff...all ten out of ten.
08/04/17
5.0 out of 5 Provider was super. Pushed me and encouraged me!! Brad is terriffic
07/30/17
5.0 out of 5 very convenient
07/28/17
5.0 out of 5 The flexible times to fit my schedule were great. The staff was excellent. The facility was well organized.
07/21/17
5.0 out of 5 Already answered this question
07/21/17
5.0 out of 5 Brad did a great job explaining things.
07/15/17
5.0 out of 5 I won't recommend The PT practice because it is owned in part by Dr Geisler and I had a negative experience w/ him.
07/14/17
5.0 out of 5 Dr Singhal is very friendly & caring. He fixed my rotator cuff as well as a total knee replacement. He is extremely friendly and very helpful Thanks to Dr. Singhal I can walk now and without pain.
07/08/17
5.0 out of 5 Paul and the staff were patient, thorough, caring and went out of their way to help me. Greatly appreciated.
06/30/17
5.0 out of 5 I was happy with evaluation of my needs and the plan I was given.
06/19/17
5.0 out of 5 Answered in previous question. I wish they took outside referrals as I really don't want to go back to those other guys after receiving treatment here.
06/16/17
5.0 out of 5 Explains everything and encourages me to do better.
06/16/17
5.0 out of 5 Tera Dean always welcomed me with a smile and did an excellent job of my therapy. Would have continued longer if my Dr. had recommended
06/16/17
5.0 out of 5 great information and education
05/22/17
5.0 out of 5 Paul listened to my concerns
05/21/17
5.0 out of 5 Shelby is the best! Patient, thorough, clear on explaining how & why, clear on directions, professional, focused, attentive .... I was confident I was in good hands.
05/18/17
5.0 out of 5 *skilled at physical assessment & interview *listens well and clarifies my responses
05/10/17
5.0 out of 5 Heather and her associates were always watching, always aware of my progress - or lack of progress - and made adjustments accordingly. They were always able to keep pushing me, yet not hurting me. I am grateful for their expertise; my recovery is my testament.
05/08/17
5.0 out of 5 Kind and understanding. Worked well with me on my schedule and physical limitations.
05/06/17
5.0 out of 5 SHELBY WAS VERY PERSONABLE AND UNDERSTANDING TO WHAT HELPS AND WHAT DIDN'T ALSO WAS OPEN TO TRY NEW WAYS TO HEAL MY INJURY
05/05/17
5.0 out of 5 Would always like to stop in to say "hi" and not for therapy.
05/02/17
5.0 out of 5 Heather Denton is so well qualified for her work. At every session of Rehab, Heather would ask if I had any questions. If so, she always had her well-qualified answers. If she had to leave me to help someone else, she always had one of the other nice PT's to take over helping me. So well organized....
04/29/17
5.0 out of 5 I already explained previously. Brad is super.
04/28/17
5.0 out of 5 Please see previous comments.
04/21/17
5.0 out of 5 Already previously answered.
04/21/17
5.0 out of 5 Paul always remembered what my issues were and who I am. Beyond being excellent at what he does he made me feel important.
04/17/17
5.0 out of 5 In my opinion patient support is an important facet of physical therapy. On some occasions the therapy may be painful or the patient may feel that they're not making progress and having a psychological support mechanism (cheer leader) in place can oftentimes yield value equal to the physical aspects.
04/14/17
5.0 out of 5 Oh, Man... I already did give specifics on a previous screen. Go look them up... Summary, PT Paul and his assistant Matt were amazing! Paul was incredible about patiently explaining WHY I was having the issues I was having. He was incredibly knowledgeable.
04/07/17
5.0 out of 5 While I appreciate that the Dr. met with my wife while I was in recovery, I was surprised that he didn't see me before I left the surgery center. In my post recovery visit the Dr. had a young man with him. I had to ask who he was and why he was in the room. I was told he was a high school student who was observing. I would have preferred if the Dr. came in and privately asked me before bringing this young man into the room.
04/07/17
5.0 out of 5 It took a year of visits before I saw the actual doctor. That seemed odd to me. You could explain that to the next person.
04/03/17
5.0 out of 5 very quick and professional
04/03/17
5.0 out of 5 All I know is my knee was hurting when I went in and and now it's not I thank the doctors the nurses and the therapist for doing a good job!
03/31/17
5.0 out of 5 Provider was organized and had all activities planned ahead of my visit.
03/31/17
5.0 out of 5 Listens & explains. noting that i can think of that needs improving
03/24/17
5.0 out of 5 In Feb. 2016, I had a right hip replacement. I used Orthopedic Associates Therapy department at that time. Brad was assigned to provide needed care. So, in Jan. 2017, when I had my left hip replaced, there was no question where I would do my out patient therapy. Again Brad was assigned to plan and provide my care. He is soft spoken, kind and clearly communicates what the therapy is to be and to accomplish. I like that the appointment time you are given, on arriving to the therapy center, you are quickly called back to begin your therapy. There were other staff members that assisted Brad and worked with me. Everyone was friendly and willing to help any way they could. If the need arises again for PT, I will certainly chose your therapy center.
03/24/17
5.0 out of 5 Brad has always been excellent. He is amiable, well educated and experienced as a PT. I had full confidence in his evaluations, comments and recommendations. He is very competent while not being arrogant or "superior" in his approach. He helps patients feel at ease and also I had great confidence that his interests were clearly my physical improvement. He is a profesional without wearing it on his sleeve.
03/24/17
5.0 out of 5 Heather has a great attitude, pushes where needed but understanding when not appropriate.
03/26/17
4.0 out of 5 She was pleasant and reassuring. Nothing should be changed as she was very helpful. Front desk was fine, pleasant and quick to call therapist to take me back
12/24/18
3.0 out of 5 very pleasant, didnt show me anything I couldnt have found online
03/29/17
3.0 out of 5 Did not get advice on how to improve my condition. Still unable to completely straighten my knee.
10/29/18
2.0 out of 5 Improve submit talk to BC/BS to avoid billing mistake. Please resolve - was otherwise very satisfied.
03/15/19
0.0 out of 5 I didn't see my provider today. I just scheduled my first therapy session for this particular problem. However, I've seen him many times in the past for another issue. He is friendly and seems to have my best interest at heart.
12/21/18
0.0 out of 5 They were GREAT! How do you improve on perfection?
10/26/18
0.0 out of 5 Provider showed respect for me and my needs and views and was pleasant and cheerful and optomistic about my ability to improve.
10/26/18
0.0 out of 5 Cares about my progress and acts accordingly.
10/12/18
0.0 out of 5 So understanding and thorough with his explanations.
09/29/18
0.0 out of 5 Keep doing what you are doing.
08/15/18
0.0 out of 5 Explained importance of doing my exercises religiously everyday. Again I believe that if my PT had spoken with my doctor about knee immediately after my first visit and suggested that they move my first after surgery appointment to see him immediately I would have had better healing and recovery. I am 2 months after surgery & I am spending additional money & still having recovery issues. I feel that if my first after surgery appointment with my surgeon had occurred within 5 - 7 days instead of 14 days I would have had a better outcome.
08/14/18
0.0 out of 5 What is a Provider? Is it My insurance? If you want feed back in regards to the person that administerd my Physical Therapy you should make it clear
06/01/18
0.0 out of 5 I really like Dr Schrayer, as well as Pat & Tara in PT. However, insurance appears to be directing my care, rather than my doctor, and it doesn't make any difference how good the doc is, if reception screws up the appointment. I rearranged my work schedule to accommodate this extra visit. My time is valuable, too.
04/21/18
0.0 out of 5 My tablet wouldn't let me rate higher than 3 and everything should be a 5!!
03/17/18
0.0 out of 5 Very personable and caring
03/16/18
0.0 out of 5 All visit were done in a timely manner. Tara establishes a plan to follow prior to arrival - very efficient. Personal attention is given. Process is seamless. Also, very helpful with planned activity at home.
01/19/18
0.0 out of 5 Got me back to work!
01/12/18
0.0 out of 5 I did not have an appointment Not was scheduled for any
11/03/17
0.0 out of 5 my well...I felt he didn't spend ample time on me as I was a self pay. He spent over 40 minutes next door as I heard through the wall. I was given a letter upon the previous visit saying I had a complex tear of the the meniscus and problem with the patella. These were the findings of the MRI I paid cash for? Then I asked for a copy of the file and that letter was missing and also had to ask again for the letter allowing me to go back to work. That was it. When the girl walked me out she said make an appointment if you have to?? So, I still can't put weight on it while bent. Maybe it was an off day. I've spent a ton of money there for three foot surgeries and tons of appointments for future surgery on my right foot. Both my girls have been to your office for broken bones and hairline crack in the disc in the spine. I just felt like because of the self pay I was treated differently. Shame
08/25/17
0.0 out of 5 She is always consistent and I love that she give positive encouragment
05/19/17
0.0 out of 5 Addreases concerns with personal recommendations.
04/21/17
0.0 out of 5 I have no recommendation for improvement since I am fully satisfied.
04/21/17
0.0 out of 5 Assuming by provider you mean Shelby, she was amazing.
Orthopedic Associates Therapy Center 5000 Long Prairie Road Suite 200 Flower Mound, TX 75028 (972) 420-1776
Real Time Web Analytics