TX Health Greater Therapy Flower Mound - Physical Medicine & Rehabilitation - Flower Mound, TX

TX Health Greater Therapy Flower Mound

Physical Medicine & Rehabilitation

4.9

Overall Satisfaction Rating

292 Verified Reviews

We know choosing a medical professional is one of the most important decisions you will make. That's why all of the reviews on the SayAh site are from real patients who had real visits:

  • SayAh reviews are collected in-office at the point of experience from patients.(non-patients cannot access and leave reviews)
  • A verification e-mail from SayAh is sent to the reviewing patient's e-mail.
  • Upon receiving this e-mail, the patient quickly confirms that he or she visited and reviewed a particular medical professional.
  • The review is then posted to the provider or clinic SayAh profile page.
98%
98% of patients reviewed would recommend TX Health Greater Therapy Flower Mound

Ratings Based on the Surveyed Questions

 
1. My provider had a pleasant and caring manner.
 
2. My provider was thorough.
 
3. My provider spent an appropriate amount of time with me.
 
4. I have confidence in my provider's recommendations.
 
5. My provider clearly explained my condition and treatment plan.
 
6. My provider listened to and answered my questions.
 
7. My provider gave me detailed instructions on my home exercise program.

COMMENTS

12/06/18
5.0 out of 5 David is amazing! Natalie is a great addition. Kendra is always pleasant and helpful! Wonderful experience!!
11/30/18
5.0 out of 5 David was my primary therapist and he was excellent. He was patient and didn't push me past my pain. I was encouraged to perform specific exercises at home, which I executed religiously. My pain level has decreased drastically and my mobility has increased. This has been a positive experience for me. As a side note, Matthew and Natalie were wonderful as well!
11/02/18
5.0 out of 5 Air Flow is poor. HVAC system needs adjustment to eliminate hot spots
10/29/18
5.0 out of 5 I have already recommended to others. Everyone is Awesome :)
10/29/18
5.0 out of 5 Just make sure Michelle NEVER leaves! She's the best PT I've had. I came here because she is here!
10/05/18
5.0 out of 5 The PT, business manager and technician were professional and highly qualified. The treatment plan was effective, well thought out and not aggressive. I would highly recommend this facility due to cleanliness and PT acumen.
09/23/18
5.0 out of 5 Providers always had treatment plan for the day ready and assistants were well informed. Everyone was pleasant on every visit.
09/12/18
5.0 out of 5 My Physical Therapist was awesome. I’ve had constant back/knee pain for the last 2 years. But after working with the therapist, I felt much better. The location is not convenient for my busy schedule. Thank you for all you have done for me!
07/30/18
5.0 out of 5 Everything was great! I tried 2-3 therapist and settled on Michelle. She was terrific! Andrew and Kendra are top notch too!!
07/18/18
5.0 out of 5 He David was great and Michelle whom I saw on the alternate date was also great. Both were very professional and told me things to do to help myself get well.
05/10/18
5.0 out of 5 I'll be back!
04/04/18
5.0 out of 5 All was GREAT!! & Much Appreciated!
03/19/18
5.0 out of 5 I have no recommendations. I loved everything and will miss everyone.
03/19/18
5.0 out of 5 Came here with an ankle fusion. Very happy with results. Because of this positive experience, came here for my knee replacement. Matt and Sandy kept me focused on my recovery. Kendra very helpful with scheduling.
03/16/18
5.0 out of 5 Excellent service! Keep doing what you're doing
01/31/18
5.0 out of 5 Keep Michelle working more - she's incredible. Kendra in the office is AWESOME!
01/11/18
5.0 out of 5 Would want to stay with the same therapist.
01/11/18
5.0 out of 5 Nothing to improve, experience was wonderful!
01/02/18
5.0 out of 5 It was a great experience!
12/29/17
5.0 out of 5 Nothing, Keep up the friendly atmosphere.
12/28/17
5.0 out of 5 Everything was Great
12/28/17
5.0 out of 5 Loved my Experience
12/13/17
5.0 out of 5 The only thing is when I e-mailed Sandy with an update, she never responded. Talked to Kendra and she said they would be in touch as to recommendations. Still haven't heard anything. So, not sure here.
12/05/17
5.0 out of 5 Excellent Help/Advice/Direction from both Michelle and Tracy. The environment is professional but also friendly & casual. Kendra was a great help handling appointments & insurance. Great service!
12/05/17
5.0 out of 5 None I can think of. I've been in PT many times and this has been the best! Kendra, Tracy and Andrew, especially were great. Thank you!
11/16/17
5.0 out of 5 I was impressed with the competence and caring of all the members of the staff from the receptionist to the therapist. I would definitely recommend them
11/15/17
5.0 out of 5 I really enjoyed the massages. Made my body feel stronger.
11/08/17
5.0 out of 5 Matt, Sandy, Tracy and Andrew were amazing! I had such a great time talking & interacting with them. Staff, ya'll are awesome!! (Even though Matt & Tracy don't like my Longhorns. Hahaha)
11/02/17
5.0 out of 5 I enjoyed the cooperation in doing my treatment with the staff of GT Center
10/11/17
5.0 out of 5 Everything was more than perfect! I never thought my back would be perfect again!!!
10/02/17
5.0 out of 5 Service Was AWESOME!
09/28/17
5.0 out of 5 All is good!
09/28/17
5.0 out of 5 I can't think of one thing. The whole experience was great and I feel so much better. Thank you all so much Sandy and Matt!!
09/19/17
5.0 out of 5 Everyone did a great job helping me!
09/12/17
5.0 out of 5 GREAT!
08/14/17
5.0 out of 5 My provider was knowledgeable in her profession and specialty; answered my many questions in clear understandable terminology; had patients with my may detailed questions. Yes I would recommend this provider to others.
08/09/17
5.0 out of 5 This was a good or staff and a good experience.
07/31/17
5.0 out of 5 Honestly, Nothing to improve. Awesome staff! Therapist Michelle was VERY knowledgeable and caring.
07/31/17
5.0 out of 5 Perfection!! All staff was extremely helpful and informative. Never did I feel uncomfortable - Quite the opposite. Always felt welcomed and comfortable!
07/24/17
5.0 out of 5 Outstanding Treatment
07/15/17
5.0 out of 5 Good communication
07/13/17
5.0 out of 5 Sandy & Matt have been great to work with. I have felt encouraged & Challenged During My treatment. The positive environment is something I look forward to on my therapy days!
07/03/17
5.0 out of 5 Excellent service; Michelle and Andrew were great! Hopefully - will not need the service again - But if I do, will be back here for sure! Thx all!!
07/03/17
5.0 out of 5 Sandy and Matt very professional. Kept me focused on exercises and how to do them to get greatest benefit. Answered my MANY questions. Clearly, I have made progress thanks to the therapy!!
07/03/17
5.0 out of 5 Everyone was wonderful!
06/21/17
5.0 out of 5 My experience here at the Flower Mound location was great! I was here to rehab an ACL reconstruction, my 3rd over the years. This was my best experience out of all 3 rehabs. I will definitely recommend Greater Therapy Centers to friends and family!
06/21/17
5.0 out of 5 Sandy and Matthew were GREAT!! Wonderful experience!!
06/21/17
5.0 out of 5 This was my 4th referral to Greater Therapy; Each different procedure was dealt with, with a very high degree of attention and professionalism. I have and will continue to recommend Greater Therapy Flower Mound, and in particular Michelle Robinson as a TOP-NOTCH, caring, and thorough physical therapist!!
06/07/17
5.0 out of 5 Michelle is AWESOME. Would not change anything. All of the staff is so easy to work with and would highly recommend!
05/31/17
5.0 out of 5 Nope! Great and Friendly staff. Very Caring. Highly recommend! Thank you! Don't go anywhere BUT here! Best Place!
05/18/17
5.0 out of 5 Great Customer Focus - Well Ran
05/18/17
5.0 out of 5 Got the Stairs, Good Greeting at the door is always there Sandy provided an at home workout plan to use between appointments.
05/10/17
5.0 out of 5 Excellent in all ways!
05/10/17
5.0 out of 5 Lack of Communication with hospital billing department
05/10/17
5.0 out of 5 Thank you for helping my knee!!
05/03/17
5.0 out of 5 Totally Pleased!
04/21/17
5.0 out of 5 Can't think of a thing. Sandy and Matt were both exceptional. Good experience and I feel like I'm on the road to recovery due to their therapy and things I can do at home to reciprocate completely.
04/21/17
5.0 out of 5 Everything was Great! Thank you!
04/14/17
5.0 out of 5 Thoroughly enjoyed my time with Michelle and Andrew. They were very pleasant, but very tough, on the different exercises and techniques. I would certainly recommend this facility to others for their physical therapy needs!
04/14/17
5.0 out of 5 The only factor that happened was an ongoing inconvenience of the computers that interface with the hospital would "go Down". The facility should have consistent support from the hospital tech. and services "good" equipment. This was minor for me; I am flexible and readily available before or after my visits. Michelle is the BEST therapist I have ever had! I learned so much from her!!
04/14/17
5.0 out of 5 It is a real pleasure to be treated at this fine facility. The staff are the BEST!!
04/14/17
5.0 out of 5 Sandy and Matthew are both professional. Sandy is very knowledgeable about her profession. She is very caring.
03/29/17
5.0 out of 5 Everyone did an excellent job.
03/29/17
5.0 out of 5 Loved everything about this facility and staff. Everything was well coordinated and efficient, and got me back functioning quickly!
03/24/17
5.0 out of 5 I thought the PT sessions were very beneficial. The "at home" program was doable. Thank you! -Gloria Vogt
02/22/17
5.0 out of 5 Would not go anywhere else!
02/22/17
5.0 out of 5 I was always made to feel as if I were their only patient. Will actually miss seeing Sandy and Matt.
02/22/17
5.0 out of 5 na! Everyone is nice and helpful!
02/15/17
5.0 out of 5 So grateful that I found you!! Thank you for everything!!!
02/06/17
5.0 out of 5 I'm satisfied
01/25/17
5.0 out of 5 not much to say here, unusual for me
01/18/17
5.0 out of 5 This is not my 1st time here. Always left happy and healed!!
01/11/17
5.0 out of 5 Everybody was great!! Friendliest place I've ever been!! Thanks!!
01/11/17
5.0 out of 5 Michelle and staff were awesome!!! My utmost respect and thanks goes to them!!! Thanks!!
01/06/17
5.0 out of 5 The experience was great. I like the size of the facility and the personal attention! The staff was great!
12/29/16
5.0 out of 5 Pleasant experience, Both Sandy and Michelle are awesome! Matt and Andrew very helpful and upbeat, Kendra is so helpful and sweet! I loved coming to Greater Therapy Ctr
11/10/16
5.0 out of 5 Very good experience!!
11/10/16
5.0 out of 5 Keep going strong! Excellent therapeutic environment. knowledgeable, friendly staff. I would recommend this facility to others!
11/10/16
5.0 out of 5 Everyone was super and caring. Great Service!
11/10/16
5.0 out of 5 Keep up the positive and compassionate attention and the very patient-friendly atmosphere!
11/03/16
5.0 out of 5 Services Were GREAT!! :)
08/19/16
5.0 out of 5 Michelle is Great!!
07/27/16
5.0 out of 5 Shelby & Chris were both very caring, knowledgeable, understanding! I was helped very much & will return for more strength building!
07/18/16
5.0 out of 5 Great Job!!!
06/13/16
5.0 out of 5 Ya'll are great!
05/05/16
5.0 out of 5 GREAT!!!!!
04/22/16
5.0 out of 5 The staff and therapist were wonderful. They were very helpful and I was very happy with the results! Thank you, Michelle and Juliana! Thanks for your patients and your professionalism!
04/22/16
5.0 out of 5 My Expectations were thoroughly met
04/11/16
5.0 out of 5 Great Staff and really convenient especially for working professionals
04/11/16
5.0 out of 5 Ya'll did a great job! Thanks!
03/24/16
5.0 out of 5 Thank you for your treatment. I will definitely ask to use your facility again if needed! Thank you!
02/26/16
5.0 out of 5 Other than having a magic pill to fix what's ailing me I wouldn't change a thing. Everybody was extremely helpful, knowledgeable, and friendly.
02/22/16
5.0 out of 5 Keep up the good work!
02/04/16
5.0 out of 5 Outstanding!! (And good Music Choices)
02/04/16
5.0 out of 5 Michelle is very organized and knowledgeable. She has great time management. She never seems rushed or behind. Each pt is well taken care of. Julianna is also great! Both Julianna & Michelle work great together. Kendra is very helpful at the front desk. All my questions were answered regarding my insurance. Thanks Everyone!!!
01/18/16
5.0 out of 5 I thought my time here was amazing! There is nothing that I can think of that needs improvement. Thank you for everything!
01/18/16
5.0 out of 5 All are a 5+
01/04/16
5.0 out of 5 evening hours
12/14/15
5.0 out of 5 Did a great job. Thanks
12/02/15
5.0 out of 5 -More green tea - haha Keep up the excellent work, thank you!
10/16/15
5.0 out of 5 nothing of note
10/07/15
5.0 out of 5 I received several visits of therapy which were done professionally, but in a relaxed atmosphere. The therapist, even though at times was very busy, gave me as well as all her patients her full attention. Her assistant was very helpful and thorough as well.
06/05/15
5.0 out of 5 Shelby, Stephanie, Julia Anna & Michelle were wonderful, they help me improve after my partial knee replacement. They all were caring and focused on my recovery.
05/28/15
5.0 out of 5 Shelby Phillips was just fabulous. She not only helped me work on the injury but identified the areas that were weak that likely led or contributed to my injury. The experience far exceeded my expectations. Stephanie, the tech, who works with Shelby is also extremely knowledgeable, congenial and efficient. I very much appreciated the work this team did. I will miss them!
03/20/15
5.0 out of 5 The Flower Mound staff -- Shelby, Stephanie, and Kendra -- are superior ... the Gold Standard of Therapy care. They made a huge positive difference for me. I always looked forward to working with them during my series of sessions. Now that my therapy has concluded, I will miss them.
03/03/15
5.0 out of 5 The team at the Flower Mound location is great. This is my second set of therapy with this team and would not hesitate to recommend them to anyone needing physical therapy.
03/02/15
5.0 out of 5 Michelle was extremely good at gauging my pain level and not pushing me harder than what I could take.
12/02/14
5.0 out of 5 No particular suggestions - everything was excellent. Unfortunately my medical issue was beyond what PT could correct, and surgery was ultimately recommended. Michelle and the entire staff were terrific.
10/28/14
5.0 out of 5 Provider explained why each exercise was being done and what the expected outcome was.
06/11/14
5.0 out of 5 Michelle and Juliana are fantastic. They are both attentive and professional. I always have a pleasant experience. No complaints.
04/28/14
5.0 out of 5 Shelby is EXCELLENT with her clients. She is a great listener and is always very pleasant. She pushes her clients to work hard so that they can see results. Shelby speaks clearly, asks the right questions and always demonstrates the exercises so that they can be done at home--so helpful. Her tech, Paul, is also a tremendous asset to the facility. He always stepped up when needed and he works very well with Shelby. They make a GREAT TEAM! As for improvements--the facility contact number is hard to locate via internet and phone. When I needed to call and re-schedule, all directories send me to the main hospital switchboard.
03/26/14
5.0 out of 5 Michelle does a terrific job and I appreciated her expertise.
10/03/13
5.0 out of 5 Cindi, Paul and Becki are all excellent at their jobs. They are professional, kind, knowledgable and above all very caring. It is always a joy in my day to come into this clinic and see these smiling people. My thanks to each of you!
08/12/13
5.0 out of 5 Cindy's knowledge and experience is so valuable to my treatment. She is always friendly and professional. She actively works with me so treatment time is never stale or boring.
07/16/14
4.0 out of 5 Care and concern
08/18/13
3.0 out of 5 They identify and address the problem well during visits, but the homework exercise sheets do not get filled out well, and the assistant does not seem to be very well engaged in the process of this, with attention to the details.
07/03/14
1.0 out of 5 The provider spent about 10 minutes with me over the last four visits. Other than being in the same room I had no real interaction with her. The assisitant would tell me how many of the exercise I was to do, then she would wonder off the fold towels or go sit by the provider and talk to her. I've never had physical therapy before so I didn't know what to expect. I should have cancelled after my second visit. But I thought she would work with me as I watched her work with other while I was in the room. I told my husband I could just go to a personal trainer for $75.00 and get more out of my visit than I got by this clinic. Then insult to injury I was charge over $400. for these visits. I also had told her I had a tens unit at home, I could use. Wasn't told that I would be charged over $200 for a bag of ice and 15minutes on the tensunit. I could have done that at home for free. I will never recommend this place to anyone. I feel I was extememely overcharged for the service that I received. I've also been trying to speak to someone at the office but have not had my phone call returned.
03/24/16
0.0 out of 5 Chris, Yulianna, Michelle & Shelby are all very knowledgeable, compassionate & positive. I don't think I ever waited more than 3 minutes to be seen. Thank you for such a wonderful experience! :)
11/20/15
0.0 out of 5 Michelle was very kind and respectful to me each time I had an appointment. She did not discriminate because of my age or the fact I'm a medicare/mutual of omaha insured patient. (Not true in several other provider offices.) She explained each procedure and the expected outcome. I'm very impressed with her professionalism and I recommend her services to anyone needing physical theapy. The receptionist is excellent and shows compassion. Happy to have met the staff at Flower Mound.
09/05/14
0.0 out of 5 Michelle was professional, efficient, concerned and patient @ all visits. She answered questions and always inquired as to how you were doing when you arrived; and if you were experiencing any additional discomforts since your last visit. I really appreciated that Michelle was approachable; that was a big plus for me. Juliana and other staff members were professional, polite and friendly, as well. My all around review is that I was in capable hands. I would recommend Greater Therapy to family and friends. If all locations have the same type providers and staff as the Flower Mound location; I would be most ready to be @ either one. Thank you Michelle and Juliana for taking good care of me. Sincerely, Joanette Bryant
Greater Therapy Centers 3400 Long Prairie Road Suite 101 Flower Mound, TX 75028 (972) 420-6605
Real Time Web Analytics