TX Health Greater Therapy  Lewisville - Physical Medicine & Rehabilitation - Lewisville, TX

TX Health Greater Therapy Lewisville

Physical Medicine & Rehabilitation

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Overall Satisfaction Rating

222 Verified Reviews

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96% of patients reviewed would recommend TX Health Greater Therapy Lewisville

Ratings Based on the Surveyed Questions

1. My provider had a pleasant and caring manner.
2. My provider was thorough.
3. My provider spent an appropriate amount of time with me.
4. I have confidence in my provider's recommendations.
5. My provider clearly explained my condition and treatment plan.
6. My provider listened to and answered my questions.
7. My provider gave me detailed instructions on my home exercise program.


5.0 out of 5 the entire staff were very courteous, thoughtful & fun
5.0 out of 5 Tabitha was my main provider, but everyone was always there and ready to jump in. The group of providers are excellent. No improvement needed in my opinion.
5.0 out of 5 Excellent personal service provided to the client. Also provides excellent individualized treatment for each patient's therapy needs.
5.0 out of 5 My provider understood what I wanted to accomplish.
5.0 out of 5 Everything went well and i would gladly go there again if needed. Thank you for the excellent care that i recieved.
5.0 out of 5 Tabitha is always very proficient and professional. She clearly explains the purpose and expectations of the PT she performs. She also sets a good example for the technicians she supervises and maintains a good rapport with them. I don't know of any improvements to be made. I was very pleased with the treatment I received.
5.0 out of 5 Tabitha improved my knee’s range of motion on every visit. Thank you to everyone involved.
5.0 out of 5 Everyone was very nice and new what they where doing thanks for all the help
5.0 out of 5 I really feel like the staff know who I am. They remembered me and my circumstances and are worked to get me better. I graduated yesterday so I'm stoked!
5.0 out of 5 I was very blessed to have Tabitha and Ryan to make sure I did my therapy every time correctly and called me out if I finished early. They made sure that I got the best care I could get. Tammy was great as well she made sure I knew what I was responsible for and what the insurance was paying for. she worked around my schedule to make sure she could get me in for my appointments. If I should every go back to therapy I know where I want to go. THEY WERE TOP NOTCH. THANK YOU TABITHA, RYAN AND TAMMY YOU GUYS ARE THE BEST. SUSAN TEGELER
5.0 out of 5 I could not ask for a better physical therapy center. I have been thru there twice. I just loved all of the peopme and received excellent care.
5.0 out of 5 My experience was GREAT!The welcoming that I received from Tami at the front desk to going back to my table that Ryan had ready for me. Tabitha was the best therapist and made me want to work harder to achieve my goal. I looked forward to going to therapy because of the people that made my day. If I have to have therapy again for any reason I will definitely go back to this office.
5.0 out of 5 Provider explains treatment in detail. Attends to each & area of injury. Selects excellent exercises to target muscles which are week. Maybe be a little more tougher on pushing home exercises . This survey software is terrible & difficult to use. I bet you don't receive many responses as I just about gave up myself. I Used mobile phone access.
5.0 out of 5 All of the personnel were very outgoing and made corrections as needed.
5.0 out of 5 I was really apprehensive on my first visit but Tabitha & Ryan were very friendly. I'm a talker so their friendliness made me feel more comfortable. The time spent there really flew by. I would not change a thing.
5.0 out of 5 No suggestions at this time.
5.0 out of 5 He demonstrated on how my knee was and different techniques.And the whole people there are very nice and I'm thankful for helping me with my knee.
5.0 out of 5 I have made 2 or 3 mistakes on my appointment times and each time the team has not sent me away, but made it work and I really appreciate the flexibility and the help. Everyone is patient and thorough, professional and fun - which is important not to be boring and it also makes it easier to work through PT when the group is a fun group and a knowledgeable team that works well together.
5.0 out of 5 David was awesome
5.0 out of 5 The staff was always very helpful and courteous, they answered all our questions. My 10 year old daughter (the patient) was made to feel comfortable and at ease when to doing the required therapy, they never talked above her and explained what the exercise was and what it would help. After our last session was over she was noticeable upset that she was done and that she would not see her new friends again. It was a true relief to walk into a place with such great people around.
5.0 out of 5 always thorough, courteous, and professional. A very enjoyable and helpful experience.
5.0 out of 5 Nothing everything was great
5.0 out of 5 She knows what she is doing. She made the brace the way I needed it.
5.0 out of 5 Always watches to make sure I'm doing the exercises correctly.
5.0 out of 5 Friendly, knowledgeable, and assisted in alleviating concerns and questions with regards to my treatment plan.
5.0 out of 5 David and all the techs were very helpful and provided excellent care! All my questions were answered and my knee is feeling much better.
5.0 out of 5 David was amazing and I am so blessed to have been assigned to him. He was kind, empathetic, knowledgeable and communicative. I would like to commend him to the supervisory staff over him.
5.0 out of 5 I really loved going too therapy here. Especially Tabitha I missed her when she went on vacation and just felt uncomfortable with the therapist filling in for her. All in all though I fully recovered and feel I made tremendous progress with this therapy.
5.0 out of 5 Tabitha was extremely attentive to my progress. She asked open ended question to understand where i was at with pain and flexibility. She always explained the expected results of each exercise before hand so i could work towards that. I was always amazed that she could tell when i wasnt doing movements correctly even while she was with someone else. The Techs, (Becca, Sara, Ashley and Val) always kept up with moving me forward with my treatment. I enjoyed having them push me to do better each visit. You have a very gifted person in Tabitha. She obivously enjoys would she does. Thanks to your team i am much improved with flexibility and strength.
5.0 out of 5 I was sent to Greater Therapy for pain in nerves and muscles. My provider showed me how to do all the exercises and spoke with me in detail about them. As it turns out, my MD was wrong and I really had Shingles without the rash. I did not finish my therapy because of this. Everyone that spoke with me in therapy was always polite, courteous and friendly. I truly appreciate all the encouragement and help they have given me.
5.0 out of 5 Very please with my experience! Would recommend to others!
5.0 out of 5 Tabitha is an excellent PT...always professional and knowledgeable.
5.0 out of 5 Jocelyn, my Occupational Therapist, and her intern,Kim, were excellent. Jocelyn was very thorough and knowledgeable -she was very professional.
5.0 out of 5 My therapist was excellent. She always made me feel comfortable and told me how I was proceeding and what I needed to do at home. I will miss her.
5.0 out of 5 Tabitha was excellent. She made my arm feel much better with her massage and stretching routine.
5.0 out of 5 My physical therapist, Tabitha, was awesome. Her assistance and the ladies at the front desk were so helpful. I certainly will use them again if necessary and I have already told people about the center. sandy Wade
5.0 out of 5 She takes time to explain what she is doing and exercises I can do at home to improve my condition.
5.0 out of 5 Very kind, thoughtful, listened, detailed in providing instructions on exercises, genuinely cared about current physical state and in the steps to be healthier in the future, and provided lots of smiles!!! The ENTIRE staff were like a family to me, very welcoming and very caring.
5.0 out of 5 She listens to what I'm saying. Gives me helpful clues to help me because I suffered a hemorrhagic stroke
5.0 out of 5 Every visit has been an excellent experience of healing for me!!I am 100% better because of my therapist's efforts and expertise.
5.0 out of 5 Tabitha is my favorite healthcare professional I see. She explains everything really well- so that I understand the big picture of what we're doing.
5.0 out of 5 My physical therapist got to know me as a person and was so pleasant to talk to. I loved going to therapy every single time. She treated me like a person instead of just a patient.
5.0 out of 5 The entire crew was terrific. Great job in getting me back to my old self.
5.0 out of 5 Just an overall great experience. I'm doing worlds better!
5.0 out of 5 Every one was extremely knowledgeable and very friendly. The front office team as well as the clinical team and even the folks who worked in the back offices were always friendly and helpful. If I need therapy again, I will be back! Thanks for a great experience!
5.0 out of 5 Joselin and Val were great. It was a very pleasant experience.
5.0 out of 5 I was treated really well by everyone in Greater Therapy Lewisville. Very happy with results of my rehab.I would recommend family and friends to use Greater Therapy. Paulette Satterfield
5.0 out of 5 I credit Tabitha Hogue’s skill and expertise as a Physical Therapist for my marked improvement with all of my conditions. She was very hands-on, explaining what she was doing and walking me through all of the exercises. She was very cordial, smiling and upbeat while handling a very heavy patient load. Despite her need to work with multiple patients at a time, she always seemed focused on my needs while also overseeing the work of her very competent and obviously well-trained technicians. She was careful to watch for any signs of discomfort, yet she was quick to push the limits of my effort and endurance to increase the benefits of the exercises. She is the best PT I've ever used.
5.0 out of 5 Very helpful. gave me tools to use so I can help myself
5.0 out of 5 Excellent facillity. Great People.
5.0 out of 5 Thank you so much for all that you have done for me. Tabitha is excellent and so sweet. All of the staff have been wonderful. Some times I was so tired I did not want to go but once I got there.....I was glad I went. I really enjoyed some of the conversations in there! Quite funny and entertaining!!!!! Thank you!!!!!!!!! B
5.0 out of 5 My entire experience at GTC was nothing but positive. I cannot say enough about the care & attention I received from both Tammy in the front office as well as all the PT Assistants. Most notable was the care I received from Tabatha, my PT. The care & guidance she gave me not only led to a speedy recovery from my knee surgery but have provided me the foundation for a life long committment to proper exercise & care of my body.
5.0 out of 5 Doing very well, tabitha inspires confidence & is an excellent manager of her team
5.0 out of 5 This is an excellent facility! Tammy is wonderful at the front desk and Tabitha is the greatest PT I have ever visited! She is knowledgeable, spends time and explains and just makes you feel great!
5.0 out of 5 everyone was great, thank you for helping me. GREAT JOB!!
5.0 out of 5 Everything is excellent.
5.0 out of 5 She is very attentive, and she works well with her patients.
5.0 out of 5 She was very professional, but also very friendly. I actually enjoyed her treatments because I knew they were making me feel better.
5.0 out of 5 This was my first experience doing physical therapy. The staff was wonderful, all of them. I actually looked forward to my visits as everyone was very pleasant to be around.
5.0 out of 5 Really liked the way my provider seemed to know what my needs were and was able to do the therapy required for me. Extremely knowledgeable.
5.0 out of 5 Greater Lewisville Therapy is a Five Star rehab facility. I could not have been more please with the caring and personable staff from office to internests. The PT was competent, professional, personable, alert and helpful. I was given a plan of treatment and the reasons behind the plan; given thorough exercises (with description and pics) to do at home to speed my recovery and offer me life-time tools. I was always greeted with encouraging and personable staff; looked forward to each visit and most of all saw results develop in methodical and predictable manner. All that went into my treatment plan gave me confidence that I was going to get better and could maintain my strenghtened muscles for continued success after my release.
5.0 out of 5 My provider was professional and concerned about my welfare.
5.0 out of 5 I liked that my provider showed care and concern for my issues and did not over extend the exercises. I consistently felt pain free and improvement after visits. I also appreciated the fact that the visits were always done on a timely basis and I did not spend time waiting for treatments. The entire staff was friendly, efficient, and professional. I did not experience anything that I could make a suggestion to improve.
5.0 out of 5 Tabitha and Elise were awesome. Very caring, helpful and truly concerned about my experience and helping me achieve my goals.
5.0 out of 5 Tabitha and Elise were helpful and super nice to work with. My therapy experience was very helpful. Tammy and the office staff were great. I'm so glad I was sent there.
5.0 out of 5 The entire staff is consistent, compassionate and professional. Thank you!
5.0 out of 5 She was very thorough in explaining what she was doing and provided me with pictures of the exercises I should be doing at home. I'm a visual person and that helped a lot.
5.0 out of 5 Joselin discussed from the very beginning what we would be doing in therapy and asked what I would like to accomplish during therapy. On every visit she and the other helpers were always ready and prompt to get therapy started. Joselin and the other girls who helped were very kind and I felt very comfortable during every session. I enjoyed visiting as we did therapy and also enjoyed the coffee provided by Greater Therapy. Joselin shows great interest and wants me to let her know how I get along since my therapy ended today. She has encouraged me to continue exercises and gave me handouts showing ways to do normal activities with less stress on my joints. I think Elise, Katie, and Sarah were excellent in their assistance and help since Joselin had more than just me to work with at the same time.
5.0 out of 5 Everyone was cheery and happy, and made each visit fun. -------- The exact amount per visit should be made available, not an 'estimate' of the cost.
5.0 out of 5 Tabitha and the entire staff exhibited an excellent combination of professionalism and friendliness. Although I can't say that I looked forward to my visits, I can't imagine a better experience under the circumstances. I certainly would not hesitate to go back should the need arise.
5.0 out of 5 Tabitha and Katie listened to me and took interest in what I said. They helped me focus on my health and improve my condition.
5.0 out of 5 Her hands on manipulation was wonderful!
5.0 out of 5 She incorporates stretching, strength exercises and some massage to the troubled areas. She listened well to my pain and difficulties so she could plan a good path for my healing.
5.0 out of 5 My provider really took the time to explain things and to work with me. She was very professional in all aspects of my therapy.
5.0 out of 5 Provider spent well needed time with hands on manipulation of injured joint area.
5.0 out of 5 Excellent service...no changes needed!
5.0 out of 5 Very personal
5.0 out of 5 I don't know that the visits could get better. The personal attention was fantastic, and I feel everyone did a great job of making me comfortable and confident in my progress.
5.0 out of 5 It would be helpful to provide on first visit, diagrams of exercises to perform at home. Overall great experience with helpful and very personable people to answer questions and help with whatever I needed.
5.0 out of 5 EVERYONE was very helpful and accommodating. Could not ask for a better experience from a well trained group-
5.0 out of 5 Very knowledgeable, professional and great personality!
5.0 out of 5 Heather was terrific as was whole staff. Watchd over me while i did all exercises. All was explained thoroughly. Didnt let me slack off tho i was whiney. Made sure i was progressing as i should.
5.0 out of 5 Heather was very professional and caring. I would recommend her care to any friend who would need therapy services.
5.0 out of 5 My therapist did an exceptional job teaching me the correct postures and forms for the exercises I need to do for my neck.
5.0 out of 5 He explains well what is going on and the purpose of each exercise.
5.0 out of 5 Heather implemented and monitored my training routine, answered all of my questions and provided me with the support I needed. She made me want to work even harder to ensure we showed improvement from visit to visit. Heather has been in TX too long... she's starting to lose some of her Jersey attitude... LOL!!! That's coming from the NY bred and former NJ resident too! :)
5.0 out of 5 Everything handled well...no complaints.
5.0 out of 5 Very friendly and professional
5.0 out of 5 Made sure I was doing my exercises correctly; discussed my progress as well as expectations and provided valuable information for continued improvement and ongoing exercises for maintenance and prevention
5.0 out of 5 Her expertise with my medical condition. She was very knowledgeable about how the therapy program ties with my condition. She's awesome!
5.0 out of 5 Hannah was always professional, cordial and interested in my progress. She always had a plan if I had pain or had improved a lot. I also liked working with Matt.
5.0 out of 5 I had a great experience and feel like I made a lot of progress. Jocelin is awesome and the staff is very friendly and helpful.
5.0 out of 5 Sandy Uszler, Evan Hathaway, Katy, Brad, Paul, Elizabeth Duffy, and those whose names I don't remember but know their faces are an awesome team. Tell them to keep doing what they are doing. Maybe offer water a little more often instead of waiting until the patient requests it. Other than that it is an excellent facility with a great team. Alex
5.0 out of 5 encouraging attentive tries to help relax really knows what she is doing very good therapist
5.0 out of 5 Explained the treatment and what I could expect. Was careful not to cause excessive pain.
5.0 out of 5 Jocelyn worked with me. Her manner was patient & caring. I would definitely recommend her. The assisting staff was very good also.
5.0 out of 5 My provider constantly re-evaluates my condition and adjusts my treatments to my needs. Excellent care from the staff.
5.0 out of 5 Diagnosis of my problem was excellent. I understood exactly what happen to me and how to correct the issue.
5.0 out of 5 Everything was perfect, personal, and professional.
5.0 out of 5 Paul was absolutely awesome in his care. Great bedside manner, and thorough to the point of spending time researching advancements in techniques and therapies while he was caring for me to help strengthen my spine and abs. We spent much of the time talking while doing the therapy about tons of medical and non-medical topics. I would definitely refer him to anyone I know, and am comfortable returning to him should I need therapy in the future! He is a rockstar!
5.0 out of 5 Prompt attention. Careful explanation of exercises. Welcome personal attention on treatment. Friendly atmosphere.
5.0 out of 5 I want to recognize the excellent service I received from Sandy Uszler, Therapist, Katy Davis, Tech, Sloane Martin, Tech, Evan Hathaway, Tech, Elizabeth Duffy, Ofc Mgr, Jessica Martinez- Ofc Asst. Paul and Brant
5.0 out of 5 She was great about remembering specifics about my likes/dislikes and my treatment plan and progress. She was also very interactive and has a very caring approach.
5.0 out of 5 Explained everything
5.0 out of 5 corrects my home exercise for best healing & workouts.
5.0 out of 5 Well to start with is Tamy she is vering underinging ad to what a person needs and she is very helpful in understanding what are out how come might be she has helpful and very understanding and to the point where you feel very comfortable. Brett also extremely knowledge of his doings explain everything that needs to be done what the problem could have been and what needs to be done to correct the situation Thank you very kindly my name is Steven Thompson 972 ,815,9827 . thank you!
5.0 out of 5 Brent and the whole staff are attentive and make you feel like being part of a family. Which, eases any anxiety you might have while being there. This was my second time with therapy at this location and both times were EXCELLENT. I would and have highly recommended Greater Therapy Lewisville to my family and friends thanks again for all your help :)
5.0 out of 5 My provider provided me with the information required so I can keep up my rehab at home. This enabled me to put off a surgery which is now not required due to your excellent staff. Thank you once again.
5.0 out of 5 Brant was not physically with me as I did the various exercises each visit, but he did observe me and made constructive direction to improve my techniques in a most positive way.
5.0 out of 5 They make the experience fun.
5.0 out of 5 Everyone was to friendly and helpful
5.0 out of 5 Outstanding service by all members of the team, lead by Brant. Keep up the great work!
4.0 out of 5 I would have liked a little more hands on treatment. I used a different provider on several occasions. Her hands on technique, at the beginning, made the exercises so much easier. My provider did having a caring nature.
4.0 out of 5 they were very friendly and helpful, but the time with (J) isn't sufficient while the time with (T) is sufficient
4.0 out of 5 The facility was neat & clean & the staff was very pleasant & knowledgeable. However, I only saw & met with a "certified" therapist - the other times I was assisted by a PTA. I also had trouble with the billing process - by the time I finished, my insurance company still had not been billed. I also found the sessions to be extremely high in cost.
4.0 out of 5 I received more information from both of the therapist that I had about my type of surgery and recovery then I did from my doctor. The one and only thing that needs improvement on at Greater Therapy is, do not schedule so many people at the same time for the OC therapist. As the day goes on a back up of patients can occur. It is hard to receive the quality treatment when there are so many patients that need and deserve quality care.
3.0 out of 5 Stop being a billing mill! Don't book multiple appointments for the same time and force the therapist to split her time. I am paying to an hour with a CHT, not 15 minutes with her and then 45 minutes with a tech that is just handing me toys and timing me.
3.0 out of 5 -I was never offered ice at the end of treatment until I complained of discomfort on one visit. This was very different from my visits 4 years ago. I had entirely different staff caring for me, and I was ALWAYS offered ice. -I complained of severe aching the day after beginning a new exercise. The therapist explained that I had not been standing properly, and this caused the problem. My question: Why wasn't the assistant overseeing my new exercise aware of the proper posture required to attain maximum benefit from the exercise? -The therapist seemed more involved in having "chatty" conversations with clients as opposed to observing all clients in the therapy room, and being "in tune" with how therapy was progressing. -There were 9 clients at one time during a therapy session. In my visits 4 years ago, there were never that many clients for one therapist to treat and manage.
3.0 out of 5 -more observation of how assistants demonstrate and assist clients -printed instructions for home therapy -less personal conversations with clients and closer monitoring of clients who are working on independent therapy -closer monitoring of facility for "clutter" (patients' cellphones on the floor, therapy bands on the floor, patients' purses on the floor, etc.)
3.0 out of 5 Listen when people make small talk and not act busy with some one else across the room.
3.0 out of 5 The poor rating I have given is due to 2 things: 1. I waited 45 minutes for my first visit, which was only 1 hour after the office opened and then I did not have my therapist's attention. 2. My doctor gave her a plan for gradually taking me out of my splint and that plan was never given to me, I was just told to ask my doctor. When I visited my doctor, she expected me to be out of the splint, but I did not get any direction outside of the office visit from the therapist.
3.0 out of 5 PTs at this location defer much to the techs in terms of spending time during the rehab exercise. Then during the exercise the techs are not looking to see if proper form is being done. Staff is really nice and knowledgeable. I like them a lot in terms of disposition and knowledge. Currently too much multi tasking going on vs working directly with me during the rehab exercise. I was pretty self sufficient so not an issue for me and I would only recommend the location for folks who are self sufficient. Very good for those specific folks. However, for most folks that need focused rehab and detailed home instructions I would not recommend at this time.
2.0 out of 5 The staff was friendly, seemed knowledgeable and helpful. My main complaint was with the facility. It was unsanitary, dirty, and uncomfortable. The equipment was in poor condition and badly in need of updating and repair. I went three times and did not return. No one bothered to follow up to attempt to schedule an appointment or follow up to find out why I failed to return (till this survey of course). And as you can see I would have been happy to explain.
0.0 out of 5 The handling of the injured area was done with care. Her knowledge as well as the assistants with the exercises was outstanding. They made me feel welcome and actually made it fun.
0.0 out of 5 I made an appt, only to get a call that you are not in-network for my insurance, so cancelled appt. Never been to your facility.
Greater Therapy Centers 966 N. Garden Ridge Blvd Suite 530 Lewisville, TX 75077 (972) 420-6605
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