Methodist McKinney Greater The rapy McKinney - Physical Medicine & Rehabilitation - McKinney, TX

Methodist McKinney Greater Therapy McKinney

Physical Medicine & Rehabilitation


Overall Satisfaction Rating

373 Verified Reviews

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99% of patients reviewed would recommend Methodist McKinney Greater The rapy McKinney

Ratings Based on the Surveyed Questions

1. My provider had a pleasant and caring manner.
2. My provider was thorough.
3. My provider spent an appropriate amount of time with me.
4. I have confidence in my provider's recommendations.
5. My provider clearly explained my condition and treatment plan.
6. My provider listened to and answered my questions.
7. My provider gave me detailed instructions on my home exercise program.


5.0 out of 5 Collin B is an exceptional PT.
5.0 out of 5 Colin was so great to work with. He’s patient and caring and takes the time to really focus on the patient and their needs and struggles.
5.0 out of 5 I really appreciate the therapist working one on one with me throughout my entire session. Collin ensured that I used proper technique so I would get maximum benefit. I also liked that he would switch up my routine periodically. I have been to several other therapy centers and Greater Therapy is the only place I would endorse!
5.0 out of 5 Provider did: 1. Explained my goals, therapy, and healing process. 2. Manipulated my hand expertly. 3. Provided taylored therapy.
5.0 out of 5 Bethany is very good and she spent important time with me I have been in and out of this clinic for almost 4 years and I appreciate them so much. I had problems with another group and came back to Greater Therapy…. They were glad to have me back and have always made me feel important and that my needs are their concern. I would highly recommend these folks to anyone. Kim Justice is very professional and helped my husband with a Medicare problem when we needed help. These folks are the very best.
5.0 out of 5 Collin was very thorough, pleasant, and helpful.
5.0 out of 5 Always feels like seeing friends rather than a doctor or physician. Kept it fun which is good since physical therapy sometimes can be tedious or tiring.
5.0 out of 5 Collin and the staff at Greater Therapy have been wonderful. I came in not walking after surgery on my ankle and in a reasonably short amount of time I am walking 4 miles a day. I'm almost back to normal. Collin was knowledgeable, and helpful. Therapy helped me tremendously and was even fun and challenging.
5.0 out of 5 Good at setting expectations and respectful of patients time and able to work with other patients in between.
5.0 out of 5 Bethany was great.
5.0 out of 5 My provider was caring and very thoughtful and carefully listened to my problems and answered it all very well
5.0 out of 5 Bethany and the staff were extremely thorough and did an excellent job with me in strengthen my shoulder.
5.0 out of 5 They were very thorough and careful that I was being guided correctly with no chance of falling. Their concern was that I was the most important person in their care at the moment. I highly rec-comment your facility.
5.0 out of 5 Bethany was fantastic! She provided encouragement, spot-on answers to my questions, and would tailor schedule my individual exercises as to what was aching that particular day. Her assistants Meghan and Chelsea were so sweet and courteous, always there to make "pain easier" for me. I do think Bethany, Meghan, and Chelsea should get a LOT of applause and recognition for making a miserably painful recovery much much easier with their empathy and expertise. Give these girls a raise!!
5.0 out of 5 Andrew listened to and answered all of my questions and concerns without fail; his plan of care significantly improved my pain and mobility issues. All of the supporting staff were also attentive and kind. I would highly recommend this facility to anyone needing physical therapy.
5.0 out of 5 Britney, Kelsey & Meghan were all very helpful and understood that I had gotten bad therapy at my last place. They worked very hard trying to get my knee and leg to have more strength which is what I needed. Great group of people...….greatly appreciated
5.0 out of 5 Andrew and the assistants were excellent.
5.0 out of 5 Provider was great made sure I understood step by step of my healing and spent time with me making me feel better. Thank you!!
5.0 out of 5 I can’t say enough great things about the staff. Overall, it was a very pleasant experience and I enjoyed working with Andrew very much.
5.0 out of 5 Andrew was TERRIFIC!!! I trusted him completely and would go to him NEXT & EVERY time I needed a PT professional...He worked magic on my neck!!! Caring and knowledgeable... I trust him...
5.0 out of 5 Nothing to improve on.I loved all aspects of this center
5.0 out of 5 He explained everything clearly and showed honest care.
5.0 out of 5 Very pleasant experience. Both Kim's are great!
5.0 out of 5 Andrew was a patient listener and unusually thorough in his assessment of my problems. He was even able to help me regain the full functionality of my right arm, which other therapists failed to address after a fall I had last year.
5.0 out of 5 Bettheny is the consummate professional PT with leadership qualities that exude from her. She works you hard yet with compassion and her sports injury knowledge is impeccable. As a 17 year employment Professional and in Healthcare I can appreciate a great Leader. Methodist needs to recognize this employee and think of elevating her to a Director of PT role across many centers.
5.0 out of 5 hBethany was very knowledgeable and made suggestions about my home health and allowed me to “go ahead “ over and above what was expected of me. Excellent PT staff.
5.0 out of 5 What a excellent experience! This was the 1st time I have needed physical therapy and I couldn’t have asked for better results. Bethany knew what I needed, put together a program for me, both at the center and at home. I will continue to work on the things that Bethany recommended and I know that my health and fitness level will further improve. Thanks to all the people at the center for all their help!
5.0 out of 5 Bethany Lesser was my Therapist. I cannot say enough good things about her. Excellent!!!!
5.0 out of 5 Andrew is an excellent patient educator. He always took the time to explain why I was doing what I was. He always asked for questions. I made rapid progress under his care. Thanks
5.0 out of 5 Andrew is very knowledgeable and caring. He made sure that I didn't overdo but did enough to get the knee working properly again.
5.0 out of 5 Everything was great. Thanks to everyone. I will be back again when I have knee replacement. Thank you!
5.0 out of 5 The entire group were very efficent and knowlegeable and most of all very caring..Great group especially my hand therapist,Kim.... Love, Bev
5.0 out of 5 Sessions were on time and well organized.
5.0 out of 5 Kim showed me excellent care and honesty with my therapy.
5.0 out of 5 Was very concerned about not pushing discomfort while working, and was focused on making my problem go away.
5.0 out of 5 Andrew and his assistants were patient and helpful and explained not only the what but the why to the exercises.
5.0 out of 5 Everything went well with therapy the best it could be in that I have a bad back to begin with, and the sciatica just won't let up. I do appreciate the kindness and plan Andrew had for me with home exercises.
5.0 out of 5 Everyone was great, very helpful and knowledgeable. I would highly recommend Greater Therapy Center of Mckinney!! My experience there was great!! Thanks to all that work there!!
5.0 out of 5 Andrew (and staff) was very professional, knowledgeable, and courteous. He fully understood my injury and the program needed to dramatically improve my discomfort and pain level at each session. He thoroughly explained and monitored each exercise, and provided an effective home exercise program at my last therapy session. After 9-sessions I can perform my normal activities virtually pain free! I can think of NO areas improvement is needed.
5.0 out of 5 Explained and answered all my questions in great detail in a manner for me to understand. Andrew did a wonderful job and recognized I was doing my home exercises too and adjusted my therapy accordingly.
5.0 out of 5 Keep up the good work.
5.0 out of 5 Great therapy plan that was tailored to my specific needs. I always felt better after my therapy sessions, and I made good progress in strength development and pain relief during each therapy session.
5.0 out of 5 From the beginning, Bethany was good about checking on my pain and wanting to push me a little, but not too much. Everyone who works there was always very nice and seemed concerned about how I was feeling and progressing.
5.0 out of 5 I felt very much like part of a family by the end. Everybody always had a smile, were very nice and caring. They made you feel like they really cared. They were also very careful with you and made sure you knew what to do with every exercise they gave you. I would highly recommend them.
5.0 out of 5 She was Friendly and Very good at what she does.
5.0 out of 5 Kim Klemm was very good. I've made excellent recovery under her therapy. Well managed facility, clean, pleasant atmosphere. Thanks.
5.0 out of 5 Remembers me from the previous visit. Explains things well. Is considerate of my limitations. Varies routine to help me reach my potential. Pushes me just enough so I don't get lazy, but don't go away in pain either.
5.0 out of 5 I received personal attention from the provider and felt comfortable discussing my treatment with him. I was able to ask questions and got easily understandable answers.
5.0 out of 5 Andrew did an excellent job. Both my doctor and I are happy with the results of his therapy plan. He was considerate of my needs and worked with me on the scheduling. I would not hesitate to use Andrew again.
5.0 out of 5 GTC McKinney has such a wonderful team. Keep doing what you do. Thank you for everything.
5.0 out of 5 I can't think of a thing you need to improve on. Thank you!
5.0 out of 5 My Provider is Andrew in the McKinney location. Keslie is his assistant and they are both wonderful. I used the same location several years ago which is why I chose the same facility this time again. I figure that you cannot you cannot improve on perfection! I finished P.T. on my hips on 11/3/17 for my hips, had injections on my lower lumbar region on 11/13/17 and already have an appointment with Andrew on 11/20/17 for my evaluation for my back.
5.0 out of 5 Explains everything in a way for me to understand. The whole staff is Very friendly.
5.0 out of 5 Andrew was very thorough and caring
5.0 out of 5 Encourages me to get better. Explains steps to achieve that.
5.0 out of 5 Bethany and Kelsey were professional and made the rehab a great experience!
5.0 out of 5 Bethany and the other staff were personable and caring. They were quite attentive to make sure I was doing the exercises correctly and not hurting myself. I enjoyed my time there and my condition improved vastly.
5.0 out of 5 Andrew and Kelsey are both great.
5.0 out of 5 The staff was always attentive and the care I received was excellent.
5.0 out of 5 Started with Jolene, she was thorough and explained the exercises well. Spend rest of my time with Andrew. He is very thorough, knowledgeable, and sincere in his desire for the patient to get better. Couldn't ask for anything to be better with the treatment I had.
5.0 out of 5 Great staff. Very friendly and extremely knowledgeable. Thanks Andrew!!
5.0 out of 5 She does everything right. Nothing, she spent enough time with me. She is kind and understanding. I will miss her and the staff.
5.0 out of 5 Very enjoyable experience. Goals were accomplished. Would highly recommend Andrew and staff.
5.0 out of 5 Bethany and her assistant provided excellent care and instructions in all areas. She helped me to understand my specific problem and how her treatment and exercise recommendations would help. As my sessions progressed, my back problem kept getting better. At this point my pain is completely gone.
5.0 out of 5 Andrew was caring and made the time spent interesting. He customized my therapy sessions to fit my goal of returning to tennis. Kelsie, Katie, and Kim were always very pleasant and fun to interact with. Overall, the experience was very positive.
5.0 out of 5 She had good exersizes that were different from the previous therapy office I had used. They worked well. She was very interested in my progress and made sure I didn't cheat on doing the routines. I can't think of any improvement needed. Bethany was great at communicating.
5.0 out of 5 Andrew is one of the best PT's I know and provided excellent health services for me. I highly recommend his service to anyone and so glad you have him on your staff! Thank you to the whole office for being to kind, polite and caring and very knowledgeable of how to take care of your patients. Will do business again with if the need ever arises! Thanks again.
5.0 out of 5 They are very thoughtful to pain management related to ones surgery, thanks. 2. small info on what the expected recovery time can be ,and how important each follow up at home is for the best results.
5.0 out of 5 Friendly and flexible
5.0 out of 5 Andrew was great. All PT's were helpful and encouraging? It was a great experience. Jerry Harris
5.0 out of 5 Kim took special care of me because of joint damage from RA. She was able to strengthen me and protect my joints at the same time. That is always an issue with OT. You can come in with a hurting elbox and leave with a sore wrist. But Kim knew how to protect weak joints and still make good progress on strengthening
5.0 out of 5 I did not rate office staff because I came after hours and it was just the professional staff which was great. The signage is not great when you are on a busy street like Virginia. Once you have been there a couple of times its easy.My only requirement was that my shoulder improve its mobility. The staff accomplished that along with all of the other things adding to the great experience.
5.0 out of 5 The staff works hard at making you feel comfortable while giving you the best of care.
5.0 out of 5 Shows true concern. Listens to my concerns. Very knowledgeable about purpose of exercises. Very pleasant and encouraging.
5.0 out of 5 Caring, helpful & explained the exercises very well.
5.0 out of 5 Extremely knowledgeable, very caring. Does an incredible job.
5.0 out of 5 Andrew and Kelsey and Linda were very helpful as physical therapists. Kim was great in the office.
5.0 out of 5 Andrew was excellent, as were substitutes when he was out of town.
5.0 out of 5 Andrew and Kelsey are fantastic!! I always felt stronger after therapy. They are very professional and take time to answer questions. I had a very good experience.
5.0 out of 5 Bethany was always there to make sure I was doing my exercises correctly and explained what muscles were being worked on. Bethany was very friendly and interested in you and what she was doing to help you.
5.0 out of 5 Did very well: Listen, and did not discount anything I was attempting to communicate about my condition. Appointments were scheduled appropriately so that patients did not feel rushed, or feel they did not have the providers full attention. Explained technical information/instructions in terms I could easily understand and duplicate at home. Thank you, PT Andrew Shaw (and Kelsey) for helping me get stronger an reduce my level pain.
5.0 out of 5 Gret staff, hax a positive experience will recomdnx and use again as need arises.
5.0 out of 5 My-therapist understood my goals for therapy and followed through with knowledge and exercises to establish these goals. He has great patience and empathy in working with a senior person like myself. He answered all my questions and shared insight into what I can expect from my body. He has a very reassuring manner, and speaks with kindness and athority.
5.0 out of 5 The provider was excellent in explaining every exercise and problems. Provider was the tops and if I need therapy again will be back at this facility as it is GREAT.
5.0 out of 5 Greater Therapy Center McKinney is a excellant PT organization. My PT was Andrew Shaw and he was excellent. The first day I arrived he checked out my shoulder with such confidence and immediately was concerned with my well being. During all the PT, I was taught how to do proper exercises. I would recommend Andrew to anyone needing PT, because he is the best and a wonderful asset to Greater Therapy Centers. Thank you Andrew and keep up the good work of caring and knowledge of your job. Thank you, Mary Frances Shepherd
5.0 out of 5 The office was always clean and efficiently operated. It was never over crowded and I was never rushed. I enjoyed working with Andrew and Kelsee. They were both caring and helpful to make sure I could do the exercises correctly. I would recommend this office to anyone. I have called my referring doctors office to encourage them to send patients to this office. Thank you!
5.0 out of 5 Andrew was awesome. He went beyond just helping me achieve the goals he had laid out for me but helped me achieve the goals I had for myself post-surgery. Excellent bed-side manner as well.
5.0 out of 5 The staff was extremely patient, caring and thoughtful with winning smiles. There was always a number of patients in therapy but the staff made us all feel like we were the only one in the room!
5.0 out of 5 He/staff was through explained how muscle works and gave me workouts that would target and strengthen the problem area. He was thorough and took time to explain and answer any of my questions. would definitely recommend this center to anyone. can't think of anything to improve.
5.0 out of 5 She was very conscious of my situation, pain level, comfort level, and ability to do the exercises. She adjusted the exercises as necessary so that I was getting therapeutic benefit, but wasn't in too much pain. She was also pleasant and friendly, so my experience was enjoyable as well as helpful.
5.0 out of 5 He listens and responds appropriately. Provides a plan of exercises that fits my needs.
5.0 out of 5 Andrew was very helpful and explained what he was doing to help me. If a technique did not work for me he had another to use which worked. Andrew was very helpful in working on my situation. I was very satisfied with the clinic and everyone was fun to be with. Great experience.
5.0 out of 5 I received an excellent level of care and coaching throughout my entire treatment. I especially want to applaud the manner in which all of the staff works together as a team.
5.0 out of 5 He listens to my concerns and helps when I ask questions. He has a pleasant personality. I would definitely work with him again.
5.0 out of 5 Everyone was always friendly and didn't seem to rush me through. No one ever lost their patience with me.
5.0 out of 5 I had a lot of specific questions related to muscles and spine and neck and he always answered them thoroughly. He was respectful of my concerns. He is very knowledgeable and seems to really want to help people. I had a good experience in PT because of him.
5.0 out of 5 He spent time with me. (I've been to facilities where the PT had nothing to do with me after the first visit. The techs did everything.) He was patient. He made sure I was doing the exercises correctly. He listened to me. He was very personable and had a good sense of humor.
5.0 out of 5 Listened carefully to my explanation of the source of most of my pain, then showed just what she planned to do to help the situation.
5.0 out of 5 Brittany and Kelsie helped me to achieve my goals! I REALLY like this therapy center!
5.0 out of 5 Bethany is an excellent Physical Therapist, she is very thorough in her evaluation and informative in her recommendations for recovery. The exercises she showed me and gave me to do at home restored the mobility in my shoulder in short order. She is very competent and caring therapist. I have already referred a friend to her!
5.0 out of 5 She was aware of my exercises and cared about the pain I had. They both do a very good job. If I should have to go back, I would enjoy being there. Very nice ladies. A big hug to all the ladies.
5.0 out of 5 My provider was excellent explaining how to do my exercises and demo how to do them properly. He also told me why I was doing them how it would help my condition. He was both direct and compassionate about my issue and showed true concern how I was progressing each visit. I do not think that Andrew Shaw could have done anything additional to what we did and accomplished. A true professional!
5.0 out of 5 You need much more parking during busier hours. Kim was pleasant and easy to work with. Fun to watch her skillfully make braces for patients. Thank you all for your services!
5.0 out of 5 I have no complaints. My therapist helped me get better really fast. My Dr. Is very happy with my progress.
5.0 out of 5 Andrew was my provider. He was caring and explained what to do very well and all along. He took into account my particular situation and adjusted my program to fit. I enjoyed knowing a little about him and he was patient enough to hear about me. Always very professional. There was nothing I would improved about his services.
5.0 out of 5 She worked with me to build up to where I wanted to be over time
5.0 out of 5 Bethany was a great help. She worked hard so I could get back to work.
5.0 out of 5 Very good
5.0 out of 5 Bethany and Katie were awesome. They listened really well and made sure that my therapy was effective and adjusted as necessary. They made sure I was completely healed and satisfied with my therapy.
5.0 out of 5 He was very friendly, knowledgable and encouraging. I would recommend him to my friends.
5.0 out of 5 Milk and cookies during playtime :) No recommendations. You guys are EXCELLENT!!
5.0 out of 5 Bethany was excellent in every respect. Highest form of praise is that I recommended my wife to her and is now a patient
5.0 out of 5 Bethany and all the assistants were wonderful to work with. They took the time to explain and answer my questions and were very accommodating with my schedule. I'd never had PT before (and hope to never need it again) but if I do find myself in need I wouldn't hesitate to return to Greater Therapy Centers.
5.0 out of 5 Bright was very thorough and encouraging,making coming to sessions very easy and something to look forward to. I would highly recommend this facility and this provider.
5.0 out of 5 Very good communication from Betheny and team. Care, concern and encouragement was shared on every visit. The overall atmosphere was upbeat and fun! Thank you so much for helping me get better and get back on the golf course!
5.0 out of 5 Very concerned about my pain level,which is important to me.Very considerate. On first visit find out what the patients goals are and how they are going to get there. Prepare the patient for what to expect. How to dress,amount of time needed for each therapy, are they on track to reach their goals?
5.0 out of 5 The physical therapist was very thorough and always took an interest in my abilities and well being. As a senior citizen I feel it is important to understand that our abilities are different.
5.0 out of 5 Provider explained things well, was patient with me, and friendly. No improvements needed.
5.0 out of 5 She was excellent, just wish I could have more therapy.she needs no improvement she did very well.
5.0 out of 5 Bethany Lister was outstanding in every way
5.0 out of 5 He explains what he is doing and how it will benefit me. He is very good at what he does and is very precise
5.0 out of 5 Kim Klem is a very knowledgeable hand specialist, who was able to take my table saw injured hand and make it usable again. Thank you Kim and all the other staff there!
5.0 out of 5 Very friendly on initial phone visit. Put me at ease. No hurry. Explained exactly where they were. Forms to fill out were long but I felt they learned a lot from me before they started. Went slowly. Explained things as we went. Facility itself was very nice--calming colors and well-decorated. Looked like spa instead of a clinical building. Immediately liked the people.
5.0 out of 5 My provider was attentive and corrected each exercise I didn't understand. She provided the exercises I needed for my condition which helped me to recover. She provided copies of the exercises to take home. She always was pleasant and understanding.
5.0 out of 5 Bright really knows his stuff. He listens, he answers my questions and he always has a solution to help it feel better. I was kind of pessimistic going into it, I was told to take it seriously so I did. But after a couple of sessions with him I knew he was good and it would be effective so I followed his instructions t the letter and it paid off. I can't say enough good things about his skill level and manner. The assistants were great too, despite Katie being a Philly Eagles fan.
5.0 out of 5 Thank you for helping me overcome the pain I had.
5.0 out of 5 My provider and all the staff were courteous and very through. They made me work and didn't let me get away with anything. I am a complainer by nature and they looked past that and made me work. That is why I went there because they were that way with me before so I knew that they would make me work and be very tough but very nice to me. As an older person I felt they were fair but made me work which is what I need to get well so I can walk again. Bethany is an excellent therapist and I recommend her and her staff highly.
5.0 out of 5 All of the above mentioned items.
5.0 out of 5 Has good interpersonal skills.
5.0 out of 5 great people.great therapy.would highly recommend.
5.0 out of 5 Excellent attention and care!
5.0 out of 5 Bethany did an excellent job on every visit. If I need PT again, I will be back to see her. Hope that you all have great Holidays. John Ford
5.0 out of 5 they spend time with me and encourage me
5.0 out of 5 Bright was an excellent provider. He was competent, courteous, caring, and efficient. Could not have asked for a better care provider. If someone else helped me, he would pay attention and help me if I was having trouble. I will miss his caring attitude.
5.0 out of 5 Listens/explains
5.0 out of 5 My therapy experience went very well. My only complaint is that the therapy building is very run down and needs an uplift or remodel on the outside. people were smoking near the entrance doors despite signage that they should be 25 feet from the building. These folks were visiting the neighboring drug dosing facility connected to the therapy facility. Once inside, the therapy facility was ok.
5.0 out of 5 Bethany and Kelsey make the physical therapy experience both productive and enjoyable. They are very knowledgeable about body mechanics and put together an effective program, while making the work-out hour pleasant with their personal caring interest in their clients.
5.0 out of 5 Very professional staff that kept me on task throughout my PT.
5.0 out of 5 I had a very rewarding experience, with quick results relieving my pain and discomfort. Bethany and Kelsey worked very well together with professional training making sure I was properly instructed. They worked with me when I need to change an appointment and schedule another day and was always greeted with smile from the receptionist.
5.0 out of 5 No Improvement, great the way it is!
5.0 out of 5 Thanks to all of you, I'm able to get my mobility back to normal. Thanks for all of your exercises and patience.
5.0 out of 5 She makes you feel comfortable with the process. Nothing needs to be improved & I have been released from Therapy.
5.0 out of 5 There was nothing to improve. Over all it was a very pleasant experience. Bethany was great and very knowledgeable. I did recently recommended her to a friend. Bethany was aware that I am a PTA. Several years ago I was in therapy for something else and the therapist basically left me alone and rarely saw me during the treatment time. Bethany goes above and beyond and I feel as though I got the best possible treatment. Kelsey was a good tech as well. She and Bethany seemed to work well together, sharing patients and working together for the greater benefit of the patients.
5.0 out of 5 They watched me do the exercises to insure that I was doing them correctly. They provided written instructions on how to do exercises at home. They were always friendly and helpful.
5.0 out of 5 Thank You
5.0 out of 5 Ms. Lester was very knowledgeable in the required therapy for my condition and very professional in giving instructions.
5.0 out of 5 Everything is excellent
5.0 out of 5 I was always treated with respect and genuine concern for my well being. The exercises and treatment were very helpful in my regaining both range of motion and strength.
5.0 out of 5 No improvements are needed from what I can see. The staff, facility, and location are great. Thanks!
5.0 out of 5 Everyone is very pleasant and outgoing, they make you feel comfortable and they always pay attention to our needs. Special thanks to Ricki!!!! she is Awesome and very sweet!!!
5.0 out of 5 Clearly stated the plan and goals for recovery!
5.0 out of 5 Everything was very professional and well layed out.
5.0 out of 5 Every thing was excellent and everyone was friendly.We talked and laughed and it was fantastic. The treatment went quicker than I thought. Thanks for a great job. Dudley Perry
5.0 out of 5 Ricki made sure to stress how important it was to exercise at home. I had physical techs that assisted and they were just as professional. I appreciated the staff as this was my 3rd time using GTC. Thanks to all!
5.0 out of 5 Kim was very informative and an excellent teacher. She's a great asset
5.0 out of 5 The therapist was very thorough and listened to my concerns. She always took the time to manipulate my neck with care. She was available on each and every exercise even when she was working with someone else.
5.0 out of 5 Kim usually ran over my time giving me her attention and care. She is good!
5.0 out of 5 The staff was great. Bethany was thorough and approachable, going above and beyond to show me stretches and options. The PA's were also wonderful and had everything ready so I go in and get out within my alloted time. It was a great experience and I was motivated to do well.
5.0 out of 5 Guides me to properly execute my exercises.
5.0 out of 5 I like the individual attention. I have been to one where after the first time they expected you to do all the exercises on your own. Bethany was great!
5.0 out of 5 Needs to look at overall health of both feet.
5.0 out of 5 Love Ricki. She was always attentive and was well versed on my situation. She gave me clear guidance on what to do at home to help my healing. She showed concern in my well being. Truly enjoyed being treated by her.
5.0 out of 5 She was/is AWESOME!! Very professional. Outstanding Hand Therapist. She knows her stuff.
5.0 out of 5 Ricci and her assistant Benita were excellent. They were friendly and professional. I credit my quick recovery from a leg fracture to their work.
5.0 out of 5 My provider was great in listening to me explain the symptoms that I was experiencing and worked well with me to develop a comprehensive and detailed plan to help with my recovery.
5.0 out of 5 All the therapists were excellent and easy to work with.
5.0 out of 5 I appreciate the one on one attention that I received. It probably made me work harder.
5.0 out of 5 I was very impressed by the individual attention that I received at all times. I have not had that in other therapy that I received from other providers.
5.0 out of 5 Greets me by name and with a smile. All seem happy.
5.0 out of 5 My providers, Bethany and Benita, were wonderful. They were friendly, knowledgeable, thorough and caring. They were concerned about improving my shoulder, so that my life would be easier. These ladies met all my expectations, and I thank you for a great experience and facility. I will definitely recommend your facility to my friends.
5.0 out of 5 Continue the professional, respectful and friendly service with a candid edge.
5.0 out of 5 Bethany is an excellent therapist. She was always prepared & I never had to wait. I have fill confidence in her knowledge & ability. She is gray at multitasking. Her assistant is getting very capable as Bethany is a perfect training guide.
5.0 out of 5 She has a genuine interest in my recuperation. She is very knowledgeable about my type of injury and how to help me get back to my normal activities. She makes me behave when I try to speed up the rehab process. A very good one on one experience. Just keep up the good work.
5.0 out of 5 She explained my physical therapy well and worked well for my treatment.
5.0 out of 5 Everyone was pleasant & caring
5.0 out of 5 made my sessions fun
5.0 out of 5 Appreciated a thorough "exam," and answering of questions
5.0 out of 5 Ricky was very good treating me
5.0 out of 5 Bethany and her team did everything right. I could not ask for a better experience. They went above and beyond by getting to know me and my needs. They never talked over my head with medical terminology and explained everything by how it affected my day-to-day life. I have progressed significantly in my healing, and I give full credit to Greater Therapy. I would highly recommend Bethany to anyone in need of PT services.
5.0 out of 5 As for my next visitRicki was great in laying out a plan to get me back to my normal routine involving my toddler. There were 2 days where I was in so much pain therapy was nearly impossible but she at least have me ice and heat to help. I really appreciate her recommendations following my completion of therapy. It's not like they push you out the door after your visits are up. As for my next visit, I hope there isn't one but don't change a thing! Thank you for everything!!!
5.0 out of 5 She was professional and caring. I was afraid of my arm when I started and she had me using it soon after was trying to use it like I should. She was patient and demonstrated what I did not understand. Very helpful to this old lady.
5.0 out of 5 Happy with all that was provided! Therapists super!
5.0 out of 5 My physical therapist clearly knew her business. She researched the appropriate treatment plan for my case, and got me back to a point I doubted that I could achieve in the early days of treatment, while being patient and understanding, and communicating well regarding issues that came up as we progressed through the treatment. I credit the physical therapy plan that was put together, along with the effort we put in to apply it, to my successful rehabilitation. Without a doubt I would use this facility and provider again if I have similar needs in the future, and would recommend Greater Therapy Centers and Erica Beason to my friends and family.
5.0 out of 5 Was very happy with Rickie. She seemed very knowledgeble and helpful. She was sensitive to any discomfort I had.
5.0 out of 5 I appreciated that the provider gave me her undivided attention. She gave clear and thorough instructions. She also followed up to see that the exercises were done correctly. I was provided a copy of the prescribed exercises to do at home.
5.0 out of 5 Always ready for me when I arrived. Gave me an excellent home program I can actually do.
5.0 out of 5 Very caring staff, helpful and awesome
5.0 out of 5 Give me adequate one on one time
5.0 out of 5 Bethany is an EXCELLENT physical therapist and I felt blessed to have had her in my life. She challenged me in a professional, caring manner and never made me feel like a failure. My progress amazed everyone and as I've told my doctor, that credit goes to Bethany. I've watched her multi-task, taking care of several clients at once, never losing patience and providing optimum care to each. She truly cares and wants each and every client to have maximum improvement. I hope she is highly valued by your company, because you truly have a jewel with this one!
5.0 out of 5 My providers called me by name, were aware of my condition and helped me to improve. Kent Kramer
5.0 out of 5 Ricki is awesome. She spent time learning about me and what I needed from my therapy. I will highly recommend anyone to the center for treatment. Thank you!
5.0 out of 5 I think as far as I am concern every thing was good for me. thank you all for all the help.
5.0 out of 5 Bethany and Micah were extremely caring, professional and knowledgeable. They are a credit to their profession and to their organization. Signage is poor and parking is difficult at times due to the high volume of traffic in the office next door.
5.0 out of 5 She is very professional, warm, & caring. her expertise is excellent.
5.0 out of 5 I enjoyed everyone who worked with me; they were all very professional and very helpful. There were some exercises that I felt like a "fool" doing (I just couldn't do them) and they modified them for me....very nice of them.
5.0 out of 5 Bethany and Micah were extremely caring, thorough, knowledgeable, and personable during each visit. They inspired me to do my very best during each session.
5.0 out of 5 I liked having the purpose of each exercise explained. The therapist was knowledgeable, thorough, and encouraging. I would say he provided some of the best physical therapy I have ever had. Thank you!
5.0 out of 5 Can't think of any.
5.0 out of 5 Always made sure I knew what the excerise was helping and why it was important Made sure I was doing them the proper way Let me know there would be pain and always told me how much longer, which helped me to tolerate the pain better. Always made sure I knew the differance between good pain and bad pain. Always kept the tables clean would clean everything between patients
5.0 out of 5 I finished my therapy in March. My provider was Bryan, who has since left. He and Micah are top notch, as well as the rest of the staff, including the receptionist. I would highly recommend this facility. They worked me hard, which got me back to good health quicker. Everyone was compassionate, concerned and caring!!
5.0 out of 5 Listened and explained things clearly
5.0 out of 5 This facility is one of the best I have used for physical therapy.
5.0 out of 5 Brian is a true professional. He instilled confidence in his therapy approach and the expected results with as less amount of pain than I anticipated. He also showed concern for my overall well being, and thanks to his quick observation, he detected an infection in my incision early enough for necessary treatment from my surgeon, with positive results. He also "pushed" me the right amount during therapy which resulted in accomplishment of our agreed upon goals quicker than I expected.
5.0 out of 5 Brian was able to accomplish what 3 people before him were not- he got to the root cause of my multiple problems and came up with an effective plan which produced results. I have recommended that my doctor refer her patients to GTC instead of Baylor because of my experience here.
5.0 out of 5 Provider (CareNow) does an excellent job of using the online appointment scheduling to make efficient use of time getting the patient in and out. Ad to improvements, try to do a better job of scheduling the follow-up recheck visit with the same doctor whenever possible.
5.0 out of 5 Bryan was friendly and knowledgeable. It is easy to miss the location as you drive by
5.0 out of 5 Everything was excellent. Bethany and staff were courteous, professional, and caring.
5.0 out of 5 Kind, very professional and a sense of humor.
5.0 out of 5 My provider was excellent. He was both professional and personal. I was very impressed by the whole office, from Kim to Micha and of course Brian and Mary Catherine. Job well done!
5.0 out of 5 Bryan was wonderful. He was understanding, pushed just right, and knew his stuff!! I would recommend him to anyone
5.0 out of 5 Was very pleased with all of my services
5.0 out of 5 I have been extremely happy with the staff, my progress and the treatment I have received. I highly recommend GTC.
5.0 out of 5 Bethany was pleasure to work with for my physical therapy. Everything she had me do was explained clearly as to the method and helpfulness to my ankle. I appreciated her measurements before we began therapy as an evaluation tool for my improved condition after physical therapy. It was really nice to know that she wanted to be able to see the results. It really let me know that she was pushing for my recovery and improved performance.
5.0 out of 5 Pam is a very experienced and knowledgable PT. She has taught me exercises that improved the strength and range of motion in my index finger. She also motivated me to push harder with my exercises which I think is the key to my successful therapy. I appreciate all that she did for me and I appreciate the friendly and helpful staff you have that made my experience easy and satisfactory. Thank you.
5.0 out of 5 No waiting time and they are very knowledgeable.
5.0 out of 5 -Very thoughtful and personable. -excellent job explaining exercises and the purpose of each one -professional facility -cares about patients
5.0 out of 5 They were extremely helpful!!! My ankle improved quickly with the help of the exercises that were geared specifically toward me.
5.0 out of 5 Early Morning hours like 7am would be helpful for night shift people.
5.0 out of 5 The provider was always helpful. Everyone was friendly; I will miss my visits.
5.0 out of 5 Courtesy and Friendly, Careful with treatments and exercise deminstratedin detail. Did not push too hard and exercises were within reason for treatment and recovery.
5.0 out of 5 The treatment for my neck just about saved me,,,,
5.0 out of 5 Professional, caring, responsive and friendly.
5.0 out of 5 Everything was great!! ???? Thank you very much. ????
5.0 out of 5 My provider takes the time to warm me up, then she stretches me really well. She informs me of what I am doing and why I am doing it. she really know what she is doing. Proud to have been her Patient.
5.0 out of 5 Bethany seemed to really listen to me and addressed exactly what was wrong. She connected on a personal level by sharing her own workout experiences. She showed a great combination of personal attention with professionalism. The office was enjoyable to be in. All of the staff seem to truly enjoy their jobs. I would call them again without hesitation should a need arise. My four appointments were a great experience!
5.0 out of 5 Great job
5.0 out of 5 The staff was great, if any improvements need to be made it would need to be bigger parking lot and maybe building
5.0 out of 5 I have no complaints or concerns, they take their time with their patients and care and it shows
5.0 out of 5 Explains how my exercises will help me get movement in my knee and hip.
5.0 out of 5 Most sessions involved new exercises, processes, etc. To me this indicated that he was thinking through the treatment - not just going through the motions.
5.0 out of 5 Some providers massaged patients. Mine did not. My provider was very nice and wanted me to improve.
5.0 out of 5 Puts you at ease and works with your strengths and weaknesses . Made me confident that I could move and not break something with the exercise I was doing.
5.0 out of 5 They know what they are doing very well .and know what I needed to do to get me where I needed to be .
4.0 out of 5 Additional parking is needed. Hand therapist needs extended hours or they need another hand therapist. There are often 3-4 patients being seen at one time and they are typically behind. I think she is caring and a good therapist, but has too many appointments going on at once.
4.0 out of 5 I would like to have more explanations about the nature and importance of each exercise.
4.0 out of 5 parking is an issue if the office is busy
4.0 out of 5 She had me do all the exercises in her program each time I came and assisted me if I wasn't doing things in an effective way to help myself.
4.0 out of 5 When I came on Monday, Wednesday or Friday mornings the technician who was a girl was more interested in helping OT person than helping PT patients. She didnt help me much. Even on new exercises there was very little information given. What informaon that was given was rushed and she seemed uninterested. I found out I had been doing many wrong after coming on a Tuesday and the guy technician watched me more thorough and explained them right. The therapist was really busy most days with other patients, but would always stop and check my chart when she could and was always available for questions.
3.0 out of 5 I have been to quite a few p.t. places. Every single one of them explained the exercises thoroughly and stayed with me until they were sure I was doing them right. This was not the case.she was always on the computer and not watching me. Same for one ever said to breathe through the exercises instead of holding my breath. I knew you were suppose to do this only because of my last therapy sessions from utsw.
3.0 out of 5 I just went through 14 sessions with the wrong kind of treatment according to my specialist. My PCP sent me to Greater Therapy and after 7 weeks, I am still experiencing pain. I went to the specialist and he has sent me to his PT and my treatment and exercises are completely different. I am now paying/attending 9 more sessions and three more weeks. I either didn't improve or further irritated my joint with the Greater Therapy treatment. I don't blame GT as my PCP may have diagnosed incorrectly. HOwever, it should not have taken 7 weeks to determine I wasn't getting better and the pain was not normal.
0.0 out of 5 Andrew was knowledgable about my problem and explained each exercise to me in detail. He was patient and caring. It was the best physical therapy ive ever had, and i'm better than i was before starting.
0.0 out of 5 Took the time to explain when I did have questions, even taking a visual aid (spinal column) to make a clearer explanation.
0.0 out of 5 Don't change a thing it was a delightful Experience!
0.0 out of 5 Web site is messed up. Would not allow me to enter info. Had a wonderful experience with Greater Therapy Centers. Kim Klem is excellent. Bethany was wonderful too for my previous shoulder injury. Would recommend them highly. Kim the office manager is pleasant and very accommodating. Bonita is great as well
0.0 out of 5 Explaining everythiing
Greater Therapy Centers 2309 VIrginia Parkway Suite 400 McKinney, TX 75071 (972) 420-6605
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