Methodist McKinney Greater The rapy Plano - Physical Medicine & Rehabilitation - Plano, TX

Methodist McKinney Greater Therapy Plano

Physical Medicine & Rehabilitation

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Overall Satisfaction Rating

316 Verified Reviews

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99% of patients reviewed would recommend Methodist McKinney Greater The rapy Plano

Ratings Based on the Surveyed Questions

1. My provider had a pleasant and caring manner.
2. My provider was thorough.
3. My provider spent an appropriate amount of time with me.
4. I have confidence in my provider's recommendations.
5. My provider clearly explained my condition and treatment plan.
6. My provider listened to and answered my questions.
7. My provider gave me detailed instructions on my home exercise program.


5.0 out of 5 I received excellent therapy treatment at greater therapy. All staff and my therapist gave great care. Than you my team at Greater Therapy.
5.0 out of 5 The staff is wonderful! I always felt that everyone was very interested in me and my success! Feels like family the minute you walk in. Hayden, Julie, Brooklyn and Darcy are the absolute best!
5.0 out of 5 Julie Wyatt was my Physical Therapist. It is evident that She is highly trained, and greatly respected among the patients. She has a way of making the hard stuff achievable by encouraging us, having a great sense of humor, and using appropriate firmness. I have had PT at other companies and there is no contest between you. Greeter Therapy will always be my #1 choice if PT is needed in the future.
5.0 out of 5 I really can't think of one.
5.0 out of 5 Hayden was knowledgeable and patient with me. Program he designed really helped. Lynn Scott
5.0 out of 5 Julie is the Best! She is Very knowledgeable, professional, thorough, and caring!
5.0 out of 5 Provider was always thorough and thoughtful and knowledgeable. The Plano office is very professional.
5.0 out of 5 I was very impressed with all the staff and the way they seemed to make me fill as comfortable as possible while giving me the best exercises to achieve my best benefit. Glad I chose this one!!
5.0 out of 5 The team at this office is awesome. I have complete trust and confidence in Julie Wyatt and her team.
5.0 out of 5 Thank you Hayden!
5.0 out of 5 I really like Julie and Darcy--they are so pleasant and helpful. I would have to say that I miss the old techs who were there when I was last treated a year or so ago
5.0 out of 5 I have gone to four different PT facilities throughout Plano and Greater Therapy ties as first place with the one my knee surgeon works with. Julie and Jolene in Plano are absolutely incredible. I cannot express in words how great they are. I would highly recommend Greater Therapy.
5.0 out of 5 I appreciated that Hayden Taylor offered to do my initial evaluation the same the day that I came in to schedule my appointments. He gave precise feedback about my back having a tendency to arch while performing my exercises. He printed off each exercise with thorough notes for me to use at home. He was gentle and considerate. He is a real asset to the company.
5.0 out of 5 I can’t say enough about the wonderful experience I had at Greater Therapy Plano. You have an amazing, caring team there!
5.0 out of 5 Great !!
5.0 out of 5 My experience with this facility and the staff was excellent from start to finish for every single visit I had. I would return to this facility for future needs and I would strongly recommend this facility and my provider to others.
5.0 out of 5 Does really well: informative, friendly businesslike manner, not too loud, very helpful! There is nothing that he could improve on.
5.0 out of 5 Every thing was great.
5.0 out of 5 The therapists were good listeners, took the time to understand my issues and spent as much time with me as I needed.
5.0 out of 5 Everything was well explained and written documentation was provided for reminders at home. I always felt I knew what I needed to do, even when I was on my own.
5.0 out of 5 Greater Therapy is excellent. Julie Wyatt is the very best physical therapist in all of Dallas. She really knows her craft and is extremely attentive to her patients and their well being. We are so fortunate to have her as our therapist. There is no one better !
5.0 out of 5 They were very professional while being very friendly making you feel at home. They were all very pleasant and open which made it an enjoyable experience. Once the process started the routine was effective and efficient and improved the healing time greatly. I appreciate the therapist and all of the staff very much. Great experience.
5.0 out of 5 Everything was fine.
5.0 out of 5 Hayden was one of the best PT’s I’ve ever had. He is very knowledgeable in everything he does. Listen’s when you ask and never pushy.
5.0 out of 5 Very knowledgeable and caring. Answers all questions at any time. No improvement needed!
5.0 out of 5 He was caring and very professional and very knowledgeable.
5.0 out of 5 There is no improvement necessary by any of the staff I dealt with. They were all friendly, knowledgeable, courteous and patient. I was helped tremendously. Julie Wyatt gave me such wonderful instruction and advice and I observed her being super with counseling other patients as well.
5.0 out of 5 Excellent in all respects. Thanks
5.0 out of 5 He is a really nice guy, my time here was totally tubular
5.0 out of 5 Jolene Johnson is a super star!!!Her assistants are excellent!!
5.0 out of 5 Hayden and Julie were firm , empathetic and very knowledgeable
5.0 out of 5 Hayden was very thorough in his evaluation/ instructions to me. As a nurse, and as the person who will have to live with the outcome of my treatment, I expect that I be treated as the most important person in the treatment team/process and Hayden respected that. He treated me with respect while expecting feedback and acting on what I reported back to him concerning my home treatment program. I am continuing with my exercises at home and seeing results. I so appreciate the team at GTC Plano.
5.0 out of 5 Hayden was my therapist and has really helped me with a chronic shoulder problem . I feel he really listened to me and developed specific exercises for me that have improved my activity level and standard of living .
5.0 out of 5 Dr. Howard is excellent!
5.0 out of 5 Jolene is excellent! Her assistant Karen is very good too, along with Justin.
5.0 out of 5 Hayden was great. He was patient, very nice, and I enjoyed working with him. I would definitely recommend Hayden and the rehab facility to others. I am grateful for all Hayden did for me.
5.0 out of 5 Jolene was very thorough and provided excellent care. She gave me attainable goals when I left her care and couldn’t be happier with her knowledge and attitude.
5.0 out of 5 There won't be a next visit, since I have a problem that physical therapy really can't fix. I have a pinched spinal nerve from a narrowed foramen. But Hayden Taylor has educated hands, and his work on my neck and shoulder was gentle and felt good.
5.0 out of 5 Caring, flexible,listens,very helpful, successful,very satisfied.
5.0 out of 5 I did approx. 14 appointments attempting to fix a problem with my back. Though we did not fix that problem , it was not because the crew there didn't do their best to try and make it better. Everyone I encountered thee was very caring and helpful. I finally decided I needed the MRI the Dr. said was next if the therapy did not work.
5.0 out of 5 My therapist, Ashley, was outstanding. She had complete knowledge of my condition at all times, including previous treatments. She was sensitive to my progress and tailored work to fit. I can't think of anything she could do to improve. Please commend her for a job very well done.
5.0 out of 5 My experience at Greater Therapy Center Plano was great; it was my second time being there, and they were very welcoming when I came back for a different issue. It became fun to go as everybody was very friendly and encouraging. It was also very easy to change appointments to fit my schedule when I went back to work. I improved rapidly with their treatment, and almost hated to quit going!! I would highly recommend this location.
5.0 out of 5 I thought that everybody was professional and caring. They were willing to be flexible when needed and consistent on my program to get back in shape.
5.0 out of 5 Ashley is very good at explaining things and her hands on treatment on my neck has helped so much.
5.0 out of 5 Really like Ashley. She was unavailable a couple of times but the other therapists stepped in. She was very professional and leaving early in the PT program had nothing to do with the care I received. Feel like her help was better than I expected.
5.0 out of 5 Explained the purpose to what I was doing.
5.0 out of 5 Smart, highly knowledgeable; explains the treatment plan, and the benefits of exercises very well; great to work with.
5.0 out of 5 The staff were outstanding and so friendly and professional. Could not be happier with my experience.
5.0 out of 5 Julie was awesome and provided me excellent care, consults and therapy. She significantly improved my condition and health...thank you. Justin and Morgan also provided me with excellent care and attentiveness. Both make a great support team!
5.0 out of 5 Staff was extremely friendly and knowledgeable. Would definitely recommend Greater Therapy Center. Ashley was the best!
5.0 out of 5 Great caring staff. As needed I will be back.
5.0 out of 5 Julie is extremely knowledgeable and very skilled at physical therapy. She’s very caring and challenged me at the same time. The entire staff are wonderful and took great care of me during the entire time I had occupational and physical therapy. I can’t say enough good things about them and truly appreciate all the support and help during the long recovery process. They’re the best and highly recommend them all!!
5.0 out of 5 Ashley was very professional and my shoulder is much better. I would recommend her.
5.0 out of 5 Julie listens and encourages me to do the best I can. It’s a friendly place
5.0 out of 5 Explained therapy procedures & goals. Everyone was friendly & professional. Provided encouragement to regain health.
5.0 out of 5 She explains the exercises and what they will accomplish and what time frame. She is very encouraging and helps me stay on track and not get discouraged.
5.0 out of 5 Everyone was exceptional. Very engaging and caring. Felt like I was a priority every time I went in. Look forward to going back after surgery because of these folks and the excellent service and care they provide. Thank you!!
5.0 out of 5 Every member of the staff from reception to therapist made me feel like I was the focus of their attention. It's a good feeling to be cared for to that degree.
5.0 out of 5 Listen to my concerns, very professional.
5.0 out of 5 Very clear each time on explaining my treatment and also home exercises. I felt my experience was the best.
5.0 out of 5 My therapist helped me very in managing my pain. Just continue the good work.
5.0 out of 5 Ashley and Justin were great.. they could not have been more helpful, friendly and were very good at explanations and actual theraphy.
5.0 out of 5 Makes me feel as I am important and my needs are important.
5.0 out of 5 Julie is the very best . A real PT expert. The PT's and staff make the experience great. Well done by everyone ... Thank you to all ! Gary Graves
5.0 out of 5 I have had physical therapy here three different times (for post-surgical and post-injury needs). The physical therapist and the assistants have always been wonderful, otherwise I would not have returned again & again. I highly trust and recommend them! My doctors have been pleased with my progress following treatment at Greater Therapy Center Plano, also. Thank you to everyone there!
5.0 out of 5 Excellent. I am very pleased with my recovery and care.
5.0 out of 5 Jolene is very good at her job. Always friendly and helpful. I will recommend her to family and friends.
5.0 out of 5 The provided explained everything in terms I could understand. The provided was aware that I was nervous and laughed at my not so good jokes that I used to compensate for my nervousness.
5.0 out of 5 My regular therapist and the assistant assigned to me were excellent; the intern I was assigned, much less. Intern would pretty much leave it to me what exercises I did and how many and for how long. She was caring and if she were given supervision, she will probably be good in the future. But she does need that supervision.
5.0 out of 5 Extremely pleasant; very caring; concerned about my well-being
5.0 out of 5 Jolene was wonderful! Everyone was very considerate based on my personal situation which limited the time I had to complete my PT. Jolene provided detailed instructions in order for me to continue to pursue my exercises while I was out of town. Thanks so much for the wonderful care you provided.
5.0 out of 5 Great Professional, Caring, and Friendly staff! Excellent!!
5.0 out of 5 I received the care I needed. Very grateful and enjoyed all the technicians. They know their stuff. Mollie
5.0 out of 5 My provider made the process of healing my painful shoulder after surgery easier than I ever expected with her expertise and patience at every visit. I left every therapy session with hope and knowledge about how to advance the healing process. The whole team who provided assistance to the therapist were always cheerful and uplifting. I have no suggestion to make anything better except to keep up the good work!
5.0 out of 5 Jolene is an Exceptional therapist. She is extremely knowledgeable, positive and caring. Her main focus is to get the patient the proper care and transitioning them to 100% recovery. She encourages you to push forward each time without overdoing it, thus resulting in progress each time. She explains the techniques and has a kind and reassuring way about her! I have been to another PT facility and Greater Therapy is far superb. The staff all work together for the benefit of the patient. Justin, Ashley, Shannon and Brianna were also extremely helpful and a pleasure to work with. They would observe me doing an exercise and corrected me if I wasn't doing it correctly, and always with a caring and positive attitude. They were very helpful. Kelly at the front desk was always welcoming with a friendly greeting and a warm goodbye. She was also very accommodating with scheduling appointments. Kudos to All!!
5.0 out of 5 The entire staff is extremely professional, knowledgable and caring. I was impressed each time I came for therapy. I was always greeted, started my exercises on time and explanations were understandable. All of my questions were answered. The staff paid attention to all patients. This place is a class act! Kudos to Julie and the entire staff. I've already recommended this establishment to a friends.
5.0 out of 5 I believe he sincerely cares and his goal is to help all his patients. After it was all said and done I felt seeing him was good. I will definitely give the physician that recommended him a great report!
5.0 out of 5 Excellent crew of providers. Kudos for Julie, Josh, Joleen, Shannon
5.0 out of 5 Staff was caring & knowledgeable.
5.0 out of 5 I have used Greater Therapy Center Plano three times in the past several years, because they met my needs. Julie modified therapy and my home exercises to better meet my needs or correct problems encountered because of my specific physical limitations. She always spent valuable and appropriate time with me & always listened to my concerns. Assistants Shannon and Justin were caring and attentive, cheerful, and encouraging. I have now "graduated" with complete resolution of my pain & limitations following recent surgery. I cannot think of any improvements needed! I am very pleased that my orthopedic and neurosurgery physicians recommended and referred me to Greater Therapy Center Plano, because it is the best I have ever used.
5.0 out of 5 Ashley is amazing. She's kind and friendly. She builds a trusting relationship. She educated me concerning my injury and treatment. She has enormous patience. I improved after every visit. She's amazing.
5.0 out of 5 Everyone is professional and very friendly. You know you will feel better soon.
5.0 out of 5 I am very appreciative of all the staff at Greater Therapy. Ashley was a fantastic therapist. I appreciate Shannon and Justin for all their assistance with the therapy exercises. Kelly at the front desk was always helpful.
5.0 out of 5 I don't think that there is anything else that they need to improve on.
5.0 out of 5 Very helpful, friendly and courteous staff.
5.0 out of 5 Ashley was outstanding, very professional, very helpful in answering all my questions. Also worked with Justin. He too was outstanding. Very professional.
5.0 out of 5 Very organized and worked well together. Always in a friendly mood. Very impressed.
5.0 out of 5 Ashley was caring, concerned, compassionate, friendly, competent - all the traits I would want in a therapist.
5.0 out of 5 Very pleasant experience. Actually enjoyed coming to therapy. Professional and courteous. I hope to never need therapy again. But if I do, I'll come back to Greater Therapy Center.
5.0 out of 5 They all do a great job! Keep up the good work.
5.0 out of 5 allowed me to learn and improve my condition in a timely manner. made the therapy enjoyable. was a very good experience, people were great
5.0 out of 5 Jo addressed all my concerns with my recovery. Was super nice and pleasant each visit.
5.0 out of 5 Everything was handled in a professional manner and all were courteous and caring.
5.0 out of 5 Everyone was very pleasant and professional.
5.0 out of 5 The entire staff was warm and friendly and caring. I appreciate all they did for me and will go back should the need arise.
5.0 out of 5 My provider was always positive, helpful, caring and knowledgeable. Her program for me really helped me regain a lot of my strength.
5.0 out of 5 Staff is Attentive, shows genuine concern, thorough,
5.0 out of 5 Julie is such s positive and knowledgeable person who makes the experience of PT pleasant. Her staff is always upbeat and helpful too. This is the most successful PT I have ever received.
5.0 out of 5 Julie Wyatt and the technicians, Justin, Shannon, and Dustin, have consistently provided help, treatment, and advice with extraordinary caring. I was lucky to have them help me return to health. I can think of nothing that might be improved.
5.0 out of 5 Jolene was always very thorough. Always wanted to understand what was going on relative to my injury. Gave very good advice on how to approach physical Activities realizing I am a very active person.
5.0 out of 5 Everyone was very helpful. I loved Jolene very professional and understanding during my recovery. She listened to and always made me feel good about my progress.
5.0 out of 5 Rickie does many things well. She provided a plan to alleviate pain with a follow up to ensure no residual issues. She asked questions to make sure she understood the issues and was attentive to changes as progress was made. In addition she tried to relax you through the sessions as you were working. Also she has a very bubbly personality that makes you relax and get the exercise done.
5.0 out of 5 The front office woman was terrible. No personality at all. You would think as much as you charge, she would at least look you in the eye. She never moved her gaze from her computer screen. Was very curt in her answers. Absolutely no personality at all. She is the most responsible for me not continuing my therapy. All of the therapist were amazing!
5.0 out of 5 Asked me how I felt after each session, asked if I had any pain or stiffness. When I asked about anything my questions were answered .
5.0 out of 5 Ricky always explained the benefits of each exercise and took the time to listen to my concerns. She would consistently monitor how I was tolerating each exercise.
5.0 out of 5 Listens well and makes changes in exercises as needed.
5.0 out of 5 Ricki customized my P/T everyday depending on the symptoms I was experiencing, which changed constantly. She didn't have the same exercises/treatment every time which I think aided in a quicker recovery. My only complaint is the cost. A co-worker, with the same exact insurance, only paid $16 out of pocket per visit and my co-insurance payment was $42 per visit. I asked the receptionist/bus manager 3x to double check that because it seemed excessively high and she assured me that was the charge. Even my orthopedic's office thought that seemed high (it's more than I pay to see the orthopedic surgeon). Nancy
5.0 out of 5 They were friendly, knowledgeable, and monitored that the exercises were done correctly. I have no suggestions to make it better. They did a great job.
5.0 out of 5 Julie and her staff do an excellent job and are an outstanding group of professionals !
5.0 out of 5 She always listened to my concerns. And went out of her way to be helpful.
5.0 out of 5 Session ran on time and did not have wasted downtime between exercises. Justin, Shannon and rikki where outstanding everyday. They all showed compassion to every patient. Keep up the good work. Don't let Rikki go elsewhere. She is good. I was out of town 2 weeks using anothe therapy center. That staff was good but not nearly as good as gtc staff. Last comment: the receptionist offered up a smile each time I signed in. Very nice.
5.0 out of 5 Erica, Shannon and Justin helped me to progress with my therapy goals. They listened to my needs and provided training and encouragement when I needed. Kellie, the office manager, was friendly and willing to help me when I had to reschedule appointments.
5.0 out of 5 My providers were excellent . Therapists were a bit too busy at times , when I had to stand or sit around idle for further instructions .
5.0 out of 5 I had a very good experience with Jolene. She was kind and helpful and experienced. My P/T went well and while it is over with for the time being, I believe that it was helpful to me. She made sure that I knew what my exercises would be for home. I can't think of anything that would make anyone's experience any better. The facility runs like a well oiled machine.
5.0 out of 5 She clearly explains things using terminology that a lay person can understand and good visual examples. She considers my comments and includes them when she makes changes to my exercise plan.
5.0 out of 5 Julie does an outstanding job.
5.0 out of 5 She recognized something more was going on with my Butt and back that was not recognized by Doctor. She suggested I get an MRI showing the pelvis , not just the back. She was right. I have a torn hamstring ligament not caught by the doctor who prescribed the P T.
5.0 out of 5 I know that my ratings are all "excellent" but everyone who works at this facility is truly delightful, courteous, professional, knowledgeable, and friendly. I can't say enough about Joleen and Justin. They were wonderful to work with and they always treated me as though I was a very special patient. I couldn't have received better care. Kudos to all.
5.0 out of 5 I participated in physical therapy before and after my hip replacement. The PT beforehand really made a difference in the outcome of my surgery which was excellent. The therapists were encouraging and very helpful in explaining what to do, including at home exercises. The exercises were well chosen for my particular needs; they included strengthening and endurance.
5.0 out of 5 My first visit to Greater Therapy Center in Plano with Julie and her staff was 5 years ago. When I needed PT again I asked to come back here and specifically asked for Julie. They were wonderful and so helpful.
5.0 out of 5 I had an amazing experience at this facility. Dr. Ricki really cared for me as a patient and a person. We walked step through step what was needed to improve my injuries and she even kept in touch when I was unable to be there for a few weeks. I will definitely come here in the future if needed and recommend to anyone.
5.0 out of 5 Julie asks how I'm doing with tasks, limitations and/or pain. She offers alternative ways of doing things, if needed. Julie is professional, caring, and remembers concerns discussed previously. She wants me to accomplish as much as I am capable of. There is nothing I can think of that could make my visits any better!
5.0 out of 5 Julie and staff are excellent !
5.0 out of 5 They were nothing less than excellent
5.0 out of 5 Provider regularly checked to see how I was feeling during each visit
5.0 out of 5 Excellent in all respects! Staff is excellent, caring, supportive, and just great. I have no recommendations regarding improvement.
5.0 out of 5 Knowledge and professional support. Personable attention to aid in my progress gave me more confidence in my future
5.0 out of 5 Chocolate at the front door after therapy is good and so is the tee shirt at graduation. Thanks! Working the HEP as prescribed.
5.0 out of 5 They really got to know me, we had a very good relationship.
5.0 out of 5 I thought all was good just the way it was.
5.0 out of 5 They do an excellent job of helping you and detailed on making sure everything is done the right way. Overall very nice and helpful and would highly recommend.
5.0 out of 5 All of the employees who I interacted with at Greater Therapy Center, Plano, TX were very professional and competent. I would highly recommend them to my family and friends!
5.0 out of 5 Everyone was very patient with my questions.
5.0 out of 5 Appreciate the most courteous respect and their professional therapy treatment and always smiling.
5.0 out of 5 Providers were Excellent! Simply put they Cared and were Professional! Have Cake & Cookies with Movies!!
5.0 out of 5 They are understanding and very knowledgeable. There is nothing they could have done better. I've been going since May 9, 2015 and graduated with confidence March 18, 2016
5.0 out of 5 My provider (Julie) always took time to answer my questions. The same with the techs (Shannon and Justin). Julie was always a good encourager with every bit of progress that was made. I had started my therapy at another facility which was recommended by my doctor, but switched to Greater Therapy because I just didn't think I was getting the proper care.
5.0 out of 5 She thoroughly explained the objectives of the course of treatment--what we were doing and why.
5.0 out of 5 Erica is very knowledgable, she explained my condition better than my doctor was able to and seemed to understand it better! She answered all my questions and was truly responsible for my recovery. I couldn't have asked to be in better hands. Literally!
5.0 out of 5 All time there was excellent
5.0 out of 5 Excellent staff, friendly, caring, they do a great job.
5.0 out of 5 luv Ricki Beason, she is very knowledgeable and professional. She helped me thru tough times with my shoulder surgery. Would quickly recommend her and Greater Therapy.
5.0 out of 5 Ricki always explains what will be done and why it will benefit my condition. Listens to feedback and adjusts the therapy plan if needed. Always friendly, positive, and professional. This is true of the entire PT staff. The recent office staff (January '16) sometimes seems disconnected and their actions are inconsistent.
5.0 out of 5 All help I received allows me to get back to my life before accident.
5.0 out of 5 I have the highest praise for all the staff. Each visit was on time. Staff had the table ready for me. Explained each exercise and if they were working with another patient and noticed I was not doing it correctly, they would remind me of the proper way. I can't say enough about the profession manner Julie explains and gives explanation of what is causing the pain. She is great with her staff and they follow her instructions and everyone is very friendly, upbeat and positive.
5.0 out of 5 My physical therapist was Julie and the PT techs were Shannon and Justin. All three of them were very helpful in guiding me through my exercises for my shoulder. Julie explained how the therapy exercises can help to relieve the discomfort of calcific tendonitis. She seemed very knowledgeable about my condition.
5.0 out of 5 I was sorry to leave and really liked all of the staff.
5.0 out of 5 No improvements necessary.
5.0 out of 5 Outstanding care by Julie Wyatt and her staff - day in day out!
5.0 out of 5 Great attention detail. Remembers progress.
5.0 out of 5 All the staff were very caring and helpful. They explained each exercise and anyone of them could assist the end of each exercise. I would recommend lockers for patients to use for valuables (although I don't know for sure if they some).
5.0 out of 5 What an excellent facility with very professional staff led by Julie. I had foot surgery, and after starting therapy there I rapidly showed improvement and with subsequent visits I improved dramatically. It was a very positive experience, and I will recommend them to everyone who needs Physical Therapy.
5.0 out of 5 Chris is one of the sweetest, caring people I have ever met. Julie, Justin, Shannon, and Paul are very competent, caring, friendly, and professional, and made every visit a wonderful experience.
5.0 out of 5 All staff members are warm and friendly. I was comfortable with them from the start. The therapy program has greatly improved my condition, and I am grateful.
5.0 out of 5 She is very knowledgeable and explains things very clearly.
5.0 out of 5 Flexible techniques to allow for individual situations. Justin Black was excellent in all aspects. Professional, friendly, accommodating, and knowledgeable.
5.0 out of 5 Justin, Julie and Shannon were great.
5.0 out of 5 Everyone is professional, kind and very good at what they do. Thank you for everything.
5.0 out of 5 I was greeted almost immediately when I walked. The techs were always prepared and were willing to help. Julie was always willing to share information about what was going on.
5.0 out of 5 My experience at the center was great. But the billing offsite is not the best experience. It is difficult to near impossible to get accurate billing information for flex spend reimbursement. I eventually just gave up.
5.0 out of 5 Courteous, professional, knowledgeable staff, attention to hygiene of facilities and equipment. Therapy sessions are on time as well as consistent, i.e. no waiting in between exercises. Communication with physicians excellent - established measuring procedures throughout treatment help track degree of improvement Computer expertise helps for appointment scheduling and keep records updated. Can't think of a thing to change - you have an excellent Physical Therapy Operation and I look forward to recommending it to friends and colleagues who may need physical therapy.
5.0 out of 5 1. Julie is completely professional. She knows me and my physical quirks. She constructs a plan to therapy specific to my needs, she monitors my progress, she asks me key questions on how well I'm coming along, and she gives me good advice regarding how to take care of myself. 2. I can't think of anything to improve on.
5.0 out of 5 Assistants were remarkable in their attentiveness to my individual PT needs. Always friendly and I never felt rushed during my appointments. The entire staff presented a personal interest in my therapy and it was a partnership during my visits. In short, Julie and her staff were instrumental in my recovery and deserve recognition for that! Thank You.
5.0 out of 5 Provider always asked about my condition to determine if changes needed to be made. This assured me that she was aware of my improvement or decline and adjusted appropriately. all of those I worked with were patient and knowledgeable. Great group.
5.0 out of 5 Explained everything in grey detail.
5.0 out of 5 I thought everyone was wonderful to work with and attentive to my supervision of exercises, despite having multiple people to watch over. Thanks!
5.0 out of 5 Every visit has been great! Julie and her assistants were very prompt and caring. I felt very comfortable with them. Exercises that hurt were modified to accommodate my limitations, while still being effective.
5.0 out of 5 Every one was so professional and courteous.
5.0 out of 5 They were so good with me! I loved Julie Justin and Claire. I'm so much better!
5.0 out of 5 Julie answered ALL my questions ALL the time and provided me the information I needed to help me make my decision regarding surgery.
5.0 out of 5 They explain the exercise program on day one and they work with you one on one to make sure you are doing the exercises properly make changes and explaining why. Very professional.
5.0 out of 5 Really listens to what you have to say. Very informative as to why you are doing each exercise. I have told my wife to go there after her procedure. I think everything went very well.
5.0 out of 5 Julie listened, demonstrated exercises, offered suggestions, and encouraged. I enjoyed the easy camaraderie among the staff and patients. Justin was diligent to be sure I was doing the exercises correctly.
5.0 out of 5 Not a person to write a lot. Julie was, has been, and is excellent in her Job. I always go back to her even when my Doctors suggest other places. My husband and I like the way Julie works with us.
5.0 out of 5 My providers name was Danial… He was absolutely wonderful… He was very caring, very professional, very concerned about helping the patient… Would recommend him highly
5.0 out of 5 Julie (the manager) is wonderful. I have full confidence in her.
5.0 out of 5 Does all things well.
5.0 out of 5 They explain why they are doing what they are doing, and answer all of my questions
5.0 out of 5 Day following physical therapy I informed provider of pain level; what transpired between visits; what I had over done they helped me to better understand what my limits might be. Worked with me to correct my exercise positions, do them slowly and accurately and just the number and sets outlined for me. I found the providers always listened to my questions and guided me through each of the sessions. No improvement is required they are completely professional.
5.0 out of 5 Julie is wonderful! She is very knowledgeable and takes the time to listen to you and adjust exercises to your needs. She tells great stories too! I would recommend her to anyone.:)
5.0 out of 5 Shelby and her team were outstanding. My condition improved with every visit and I am better because of their efforts.
5.0 out of 5 Does well: Keeps it moving. Answers questions. To improve: Can't think of a thing!
5.0 out of 5 Very attentive, and answered all my questions. Would highly recommend to any of my friends or co-workers!
5.0 out of 5 Explain in detail what I'm to accomplish and watch my exercises to make sure I'm doing them properly. Everything was/is satisfactory and I think the facility and providers are excellent.
5.0 out of 5 Staff is awesome!!!! Friendly, knowledgable and helpful. I was talked to about my condition on each visit and adjustments were made as needed. The atmosphere they create is very conducive to healing and having a positive attitude. Loved my time with them.
5.0 out of 5 Shelby was knowledgeable, answered all question in informative manner, easy to approach.
5.0 out of 5 Professional all the way and personalized interest and care
5.0 out of 5 The provider was very careful that I understood what I was going to do. It is a very friendly office.
5.0 out of 5 I was very please with the treatment I received. Shelby's treatment plan was great and my recovery was faster than I expected. I am back to work and adhere to my daily exercise plan religiously. Thank you Greater Therapy Center!
5.0 out of 5 The whole staff did so many things with excellence, it's hard to pick just one. I felt they were prompt in getting to me, even if I was early or failed to schedule an appointment I mistakenly thought I had. Shelby was absolutely the best!!! Jason and Will were so great I what they did, I really can't identify any deficiencies there. Octavia was a dream - very patient, gentle and kind. I'm being totally honest and transparent about this whole experience. If I could think of something to improve, I would certainly state it. I have been to at least two other rehabs before - Presby Plano and one associated with Texas Orthopedics. Greater Therapy has been my best experience by far!!! Better expertise, greater attention by the supervising physical therapist herself/himself, better people skills all the way around.
5.0 out of 5 My provider was very personable and pleasant to work with.
5.0 out of 5 My provider was extreamily helpful in explaining my condition and what the exercizes they were prescribing were ment to do to help me.
5.0 out of 5 Overall, it was a good experience, am glad my doctor chose your clinic
5.0 out of 5 I loved the heat and electrodes. The massages really helped as did the exercise. I was surprised that so little exercise could make such a difference.
5.0 out of 5 Everyone was very friendly and helpful!
5.0 out of 5 My provider is excellent in all areas
5.0 out of 5 Julie and Staff have demonstrated their knowledge of what was needed to get me back on the right track with my stregthening and ongoing core stability. This is important for me as a patient/cllient and I have experienced this consistently the two times now that I have been referred to this location. No improvements that I can see.
5.0 out of 5 Nothing
5.0 out of 5 Knowledgeable & Caring. Would not change a thing.
5.0 out of 5 Starts on time, little time lost between therapies
5.0 out of 5 Friendly, knowledgable. Gave good explanations of what they wanted me to do on site and at home. Made appropriate modifications to my treatment as my sessions continued.
4.0 out of 5 All the staff were excellent in every way. I was amazed how well they seemed be organized so that each knew when and where to assist and take charge. Professionals all. I am grateful for their service.
0.0 out of 5 He really listened and was considerate of seniors. He encouraged and acknowledged good work.
0.0 out of 5 Nothing all good
0.0 out of 5 I already took the complete survey and got my T-shirt.
0.0 out of 5 Information on progress and suggestions to improve. Personal care.
0.0 out of 5 I did not visit the office today, but everyone was always friendly and helpful. They all seemed to care about my improvement. It was a very good experience each time I was there.
0.0 out of 5 Everyone is very knowledgeable. I love the staff.
0.0 out of 5 Very thorough and knowledgeable and complete. No suggestions
0.0 out of 5 My provider also used message therapy & was concerned about my level of pain!
0.0 out of 5 Exceeded my expectations. PTAs were awesome and respectful. My PT visits not only helped me physically, but I increasingly looked forward to them. This was all time spent well.
0.0 out of 5 Erica was the nicest and enjoyable as she can be, always a smile and taking so much time working on my issues, even with pain I knew she had all my conditioning in mind.
0.0 out of 5 Very personable.
0.0 out of 5 Extremely knowledgable answers all of my questions. Explains things thoroughly , an encourager.
0.0 out of 5 Provider took the time to work with me and laid out goals that I should strive for to rehab my knee. The time spend in rehab played a significant role in meeting my Doctor's expectations for my recovery. The staff did a wonderful job - start to finish.
0.0 out of 5 Greater Therapy is fantastic. Everyone that works there is caring, polite, upbeat and helpful. I can't think of a thing I would want them to improve on. I loved my experience there. I have already ask my Dr. to be sure I can use them on my next knee surgery. I would recommend them to anyone.
Greater Therapy Centers 3501 Midway Rd. Suite 198 Plano, TX 75093 (972) 420-6605
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